Hi all

 

I have two problems on a KXTDA 100 & would like to know if anyone has a way
around them

 

The system has a FRA (16 channels ISDN), 24 digital extensions, handsets are
a straight mix of 7633 & 7665. Because they have a 16 channel ISDN line and
half of the phones only have 8 buttons, I have assigned a loop key and 4
park keys on all phones in order to make the transferring of calls easier

 

Problem 1.

When a call is answered by the receptionist and she presses the transfer
button and then rings an extension that has the auto answer button
activated, the called extension can not be heard when they try to answer
back. If the call is simply placed on hold and she calls the internal
extension then she can be heard.

 

Problem 2.

When the operator answers a call and places it on a park key and then calls
one of the internal extensions and tells them the call is on park 1, they
can not pick up the parked call unless, A. they hang up and then press the
flashing park key or, B. the operator hangs up first and then they can
access the flashing park key.

 

These two problems are causing me serious grief. I have contacted Panasonic
UK and they have said they will look into it.

 

If anyone has a solution to either or both of these problems I would be very
grateful

 

Bye the way the system is a UK version 3 and is installed in Ireland

 

Cheers

 

Jody

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