KSU: kxtd-1232-7 VPS: TVS120 We've got several phantom extensions setup and several phones setup with one or more phantom appearances. One extension is seemingly setup just like another and yet the phantom appearance will not ring.
Jack: 04-1 Ext: 107 CO button setting from the DOS software CO06 PHANTOM[271 ]:R-ON If I go to the extension 107 and press button CO06, it dials 271 as I expect. If I dial 271 from some other extension, CO06 on extension 107 does not ring or light up or anything. If I dial extension 107 from another extension, the phone rings. Oh, and I've assigned other phantom extensions (270, 272) to extension 107 on various CO buttons and it still doesn't work. I've even replaced the digital handset at extension 107. I've rebooted the KSU, etc.. etc.. I've even gone as far as assigning phantom 271 to another random CO button on a random extension and that works fine too. There's something programmed on jack 04-1 that isn't letting the phantom extension ring at the associated extension. I think I've just forgotten something about adding a phantom extension to an additional jack (phone on the desk). I've read through the 1232 installation and programming manual and just can't figure out what I might be missing. Help! Thanks, dano _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt