VTR will not work with "virtual" mailboxes. You need to have an extension assigned to use the VTR button. Otnerwise you need to TRANSFER to 165 then dial # 6 + the mailbox to get the caller into the correct box. Carmen -----Original Message----- From: Rick McCoy <[EMAIL PROTECTED]> To: kxt@kxthelp.com Sent: Tue, 6 Jun 2006 18:23:35 -0700 Subject: KX-T: Vtr-165 Not Working
I have a TVS50 with a KXTD1232 and various exts....I had one of the buttons on the ext programmed to VTR-165 for voice mail. What we had been doing is if some one called we could press that button programmed to VTR-165 and then enter the voice mail box and the caller would be directed to that VM Box. It still works to direct ext's that have mailboxes but I have a mailbox(123) that does NOT have an ext. Just the same we used to be able to send a caller to that box, now if I press that mailbox(123) it goes to another mailbox, NOT the 123 I wanted. Any ideas? Rick McCoy Lopez Island _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt ________________________________________________________________________ Check out AOL.com today. Breaking news, video search, pictures, email and IM. All on demand. Always Free. _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt