If CO lines are ISDN, then 286 card can add "0" or "00" before Caller ID number (it depends on sign National or International which is received in "Set up"). I have ISDN line on BRI which is switched on in 286 card and analog line CO with Caller ID which is switched in CO port with 193 card. These lines are given for me by operator. I log in 110 and 111 table for 010, 011 lines my phone number in one case as 562342367 - John Smith, in other case as 0562342367 - John Smith. I see Caller ID and name John Smith in the screen of my PT. 990 I didn't touch. May be 193 card for analog line didn't install in your PBX? Besides, I use Blitz Caller ID Display which I found on site www.blitz-cti.com This program allows to see Caller ID, Caller ID name, CO, time of connection, call duration simultaneously. As for me, this program is more convenient than screen of PT. Best regards. Yuriy Petrov > ----- Original Message ----- > From: "larry" <[EMAIL PROTECTED]> > To: <kxt@kxthelp.com> > Sent: Thursday, February 02, 2006 4:57 AM > Subject: KX-T: d1232-1(m+s) ver101E cid tables #110 / 111 > > > > Have a customer that just got co caller id free. The co provided name > > and number presents on the sets fine. > > > > But the cust wants to replace the co provided name with the customer's > > salesperson name. I put 9725551212 in table 110-001 then put "Jim > > Smith" in table 111-001. Then I called from 9725551212, and I got the > > co provided number and name on the set display. I thought there was a > > fudge bit (990) to force the system to use the cid tables even if the co > > sent a name -not. > > > > After I got back to the shop, I thought there was another problem, the > > incoming co's are in the slave box, and I didn't force a reset to push > > changes into the slave. I checked the next morning (systems resync the > > data at 3am) and it still won't use the name from table 111. > > > > But now I'm thinking the -1 only uses the 110/111 tables if co only send > > the number. Anyone with a better memory about using the 110/111 cid > > tables? > > > > Thanks, > > > > btw, just in case, i've scrounged an old 286 for the receptionist to > > catch the "RC" from the smdr port to pop the customer > > info(salesperson). Guess I don't need the 286, she has an order entry > > screen on her desk It's DOS based, has a free serial port, and I know > > how to take the RC cid number and plug it into the order entry screen > > (by phone number) which will show the salesperson. > > > > > > > > _________________________________________________________________ > > KX-T Mailing list --- http://kxthelp.com/ > > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
