Ok this may not be a PBX issue per-say, but I have a new KXTA1232-2 connected to 6 CO lines from the Phone Company (SBC) at an office that is just outside the city-proper of San Diego in an unincorporated city (Spring Valley, CA). We have 13 kxt7736 phones, two DSS, and One TVA50 using Dpits on one port (jack16).
Problem: They frequently connect to calls that have such a low volume the both sides cannot hear each other. When I come and call my cell- phone (Next-h-ell) volume seems low, but ok for conversations, also the same when I call a Cingular or Sprint phone. Also conference calls are horrible for the outside parties that cannot hear each other at all. I am placing an IC19 conference-chip this weekend for the 'conf-call- volume-issue'. Question #1 Does the distance from the CO make a difference in DB's on a regular phone call? Question #2 Can the phone company do anything about the volume? Question #4 Will the conf-chip make the conf-calls louder, including the white-noise? Question #5 Will the earth keep spinning if I have to refund all his money because he thinks my phone system I sold him is a piece of junk?? John Berry Lantex Voice & Data Systems San Diego, Ca _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt