How about a little more detail? What are you using for the MOH source. If you are using a radio/stereo/whatever's headphone jack, you likely have an impedance mismatch between that output and the line level input on the 624.
Try using a dubbing cable from Radio Shack. Dubbing cables aren't simple patch cables, they have impedance matching circuitry built in. This one http://www.radioshack.com/product.asp?catalog%5Fname=CTLG&product%5Fid=42-2152 has 1/8" plugs on each end. They have another with one 1/8" plug and an RCA plug that I use with my 123211D, but I can't locate the page right now. (I know they have them because I just bought one a couple of weeks ago.) Dustin Schuemann wrote: >I have a kxt-624 and the music on hold is raspy, like we've got a bad >radio station. >Any suggestions >Thanks > > > >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt