Henry, The good news is your brain is fine. The bad news is you're stuck with Forwarding-no-answer or busy/no answer. The "Intercept Routing" feature only works on first time incoming calls, if you manually transfer a call and there is no answer it will only ring back to the originating extension unless FWD is set.
Charles ----- Original Message ----- From: "Henry C Robertelli" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, December 02, 2004 7:56 PM Subject: KX-T: TVS125 Call Handling Issue > First I am sorry..I must be brain dead..but I can't remember how to do > this. > > I have a customer with a TD1232-7 and a TVS125. The system is set up to > ring and roll to Auto Attendant if not answered in 30 seconds. > > My problem is this....when the incoming call is answered by someone, how > do it set up a transfer so that it rings at the target destination's > extension (upon transfer) for 20 seconds and then rolls to that > extension's voice mail. I know this is Forward Busy/No answer...but I > do not want the extension user to have to set their phones on FWD/DND to > get this, I want it to happen all the time whenever a call is > transferred. > > I already have set up a VTR TRANSFER button set up on everyone's phone > but this sends the call directly into the destination user's voice mail > box....without ringing the phone. > > I know the answer is simple, BUT? > > Sincerely, > Henry > > Henry C. Robertelli > Comvox Systems LLC > [EMAIL PROTECTED] > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
