try putting each phone into 1 UCD group with the overflow destination of that group to the next UCD group etc,,etc you will have to go to program 990 and search through the bits one that allows all phones in a UCD group to log off and set it to enable , another bit will allow calls to ring at a phone if it is forwarded to VM etc. We set uo a customer where they wanted all calls to start at lets say extension 101 then go to extension 105 then to ext 107 and that is how we acomplished it. The only thing you have to make sure that the client logs off thgere phone or else it will still ring there for lets say3 rings before going to the next. There is also a bit in 990 where you can adjust the # of rings it takes a bit of playing around....you will also need Version 5 firmware. Also you are limited to the amount of phones by the # of UCD Groups.
"David CM Weber" <[EMAIL PROTECTED]> wrote: > Due to the client's request, I've got a large chuck of > users in a terminating hunt group. When a call comes in, > they want it to hunt to the main secretary, then > secondary, then ternary, etc... (Basically so the most > important people rarely get calls, but most calls still > get answered). > > Now, if a person is on the phone, and someone attempts to > call them, it appears to forward the calls to the next > person in the group, opposed to ringing busy. > > I've tracked this down to the fact that they are in a > call group. I can only assume that this is intended > behavior. My question, is are there any workarounds for > this? > > Thanks, > > > Dave Weber > Backbone Security, Inc. > 570-422-7900 > > > > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: > http://kxthelp.com/mailman/listinfo/kxt David Nicholls Canwest Telephone Co Corp. 10-1520 Cliveden Avenue Delta, B.C. V3M 6J8 Tel: 604-526-7821 Fax: 604-526-5582 _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
