The KSU actually "holds" the call, not the TVS. If you check the integration, you will see a "F" as the first command, which is a flash (hold) signal to the KSU. In some applications, we actually drop the call to the KSU rather than allow the TVS to take back the call if unanswered. Such an application would be a Doctor's office where the call is answered by the TVS, and choices are allowed. Calls for the receptionist are then "dropped" to her extension.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Michael Karaman Sent: Tuesday, December 31, 2002 2:12 PM To: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: RE: KX-T: 816-tvs200 You can't. MOH is when the KSU places the call on hold. When using an auto attendant, the TVS is supervising the call and thus places it on hold within the TVS. There is no audio path from the KSU to the TVS. It would make sense for the TVS to PARK the call, then it would be on hold at the KSU and MOH would be heard. Michael Karaman President The Phone Network, Inc. _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
