On Tue, 5 Nov 2002, Dave Phelps wrote:

> Ok. So you're going to link 2 switches. I haven't used the Multitech units,
> so I won't comment specifically on those. I have used Cisco's VoIP hardware,
> which I've had good luck with, so my perspective is based on how *I* would
> do this using Cisco hardware, but I would imagine you can substitute the
> Multitech equipment w/o much trouble.

If I had seen any VOIP implementation prior, this experience would be less 
painfull.  


> Since the KXT doesn't support E&M, your only real choices are FXO or FXS.
> 
> >From the perspective of the KXT side...
> 
> If we use FXS, then we will connect to a trunk port.
> For outbound calls, that means users will have to press a line button, or
> you can set up a separate trunk group, to place tie trunk calls. That's
> convenient enough. For inbound calls, if there is no DISA service available,
> all incoming calls will have to ring at a designated extension or
> extensions.
> Inbound callers will not be able to choose the destination extension by
> intercom number. As a workaround, you could have the AA answer the calls and
> prompt the caller, but that is a kludge that wastes a bit of call setup
> time, and uses your voicemail ports. IIRC, there is a DISA module you can
> add which should be able to bypass using the AA.
> 
> If we use FXO, then we will connect to a station port.
> For outbound calls, users will have to dial the extension number, but you
> could program it as a DSS button and label it as a line so the users almost
> wouldn't know the difference. Program the FXO port to go offhook when ring
> is detected, take the dialed digits and route the call as desired.
> On inbound calls the FXO port will simply go offhook (drawing DT) and spit
> digits which will correspond to the dialed extension.
> 
> As far as the Norstar side, if they have a Modular ICS, E&M is definitely
> the way to go. If they have a Compact ICS, or balk at the price of E&M (E&M
> on Norstar requires several extra pieces of hardware that they may or may
> not already have), then FXS to loop start trunk ports is the way to go.
> Connecting to trunk ports lets you take advantage of the routing tables in
> the Norstar. That let's you do a coordinated numbering plan, where the
> Norstar users will only have to dial an extension number, and the call will
> be routed appropriately. No extra digits, and no trunk group (pools in
> Norstar parlance) selection required. If they have a MICS and decide on loop
> start and FXS, they will at least need a services cartridge to provide DTMF
> receivers for DISA service. If they have the CICS, there are a couple of
> DTMF receivers built in. Be warned that Nortel calls DISA service "auto
> answer", and "answer with DISA" is optional. You will want the auto answer
> feature on the tie trunks, but if you enable "answer with DISA" then the
> system requires a 6 digit COS code before it will provide a dialtone. Rather
> inconvenient for the controlled access configuration you will be using.

I think the Norstar is a Modular ICS.  And supposedly, there will be 
another one in the new office with the VOIP solution providing the 
trunking between them ( is trunking the right word?). The Multitech MVP810 
has 8 sets of ports with each set containing a jack for E&M, FX0, and FXS.  
Hopefully this is enough flexibility for the phone gent to work with.


> The primary reason you don't want to use FXO ports on the Norstar (and I'm
> pretty sure the KXT has this same limitation) is because Norstar single line
> ports (either ATAs or ASM ports) do *not* provide a CPC signal. This means
> that if you have an active call using a Norstar analog port connected to an
> FXO connected to a far end FXO connected to a Pana station port, no call
> will ever end. The VoIP equipment will never receive a disconnect signal,
> and so will never drop the now inactive call.
> 

Noted, and heck, the phone guy may even know this already.  I hope so.

> Another reason not to use FXO on the Norstar is because you won't be able to
> use the routing tables, and users will have to dial the extension # and wait
> for DT to place a call, just like the KXT.
> 
> Got to run, but I can answer additional questions.
> 
> In summary, depending on the Cisco equipment already in place, I would be
> inclined to use the Cisco stuff directly rather than the Multitech stuff.

In retrospect, I probably would too.  Maybe not Cisco, but at least the 
same vendor.  Thanks for the voluminous post.




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