Good morning all! I had forgot to change that setting from 998 to 101 in all modes but the day mode! I also changed the zero (0) prompt in custom services from c to a so a direct mailbox transfer will occur and little to no hold/transfer time! It seemed to be a lot easier on the other voice mails I've setup! Thanks again.
Thank You, John Berry, Owner Lantex Voice & Data Systems 6093 Horton Dr La Mesa, Ca 91942 phone 619-690-4428 fax 619-741-6823 [EMAIL PROTECTED] -----Original Message----- From: Charles P. [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 20, 2002 5:06 AM To: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: Re: TVS110 Question In "auto attendant" settings for the operators, change the operator mailbox (day and night) to 101. The default is 998. Charles ----- Original Message ----- From: "John Berry" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, June 19, 2002 10:59 PM Subject: KX-T: TVS110 Question > I have a client w/TVS110 w/kxta1232. The extensions were renumbered > (Program #003) still using the 101-132 number range due to a lack of > jack numbering scheme from the previous installer. > > > > The problem: after initializing the TVS110 and programming ext 101 as > the default day, night, lunch, & break operator, IN NIGHT MODE, it seems > to transfer to 998 when 0 is pressed. > > > > Background: I have the COMPANY GREETING #1 answering all the ports (no > AA during day) and under custom services have 0 (zero) to automatically > transfer to mail 101. Every night (ok the last 2 nights) I call in and > although it times out to ext 101 mailbox without hesitation, when you > hit zero (0) it goes to the 998 mailbox. None of the other mailboxes are > affected and MB101 was fully setup with password, day, busy, after hours > greetings. > > > > Temp Fix: For the last 2 nights I have had to go back into mailbox 101 > and set Forward-All-Calls to xt 115 (vm port1) and it seems to fix it, > until the next day. > > > > Preferred outcome: Customer wants to have live Attendant during day and > AA at night with CS greetings and pager notify. > > > > A lot of info I know, I hope it helps us. Please help me!! > > Thank You, > > Jonnybb1 > > > > > > > > multipart/related > multipart/alternative > text/plain (text body -- kept) > text/html > image/gif > image/gif > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > multipart/mixed text/plain (text body -- kept) application/ms-tnef _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
