Hello All, I am struggling with Phantom extensions...
1232-5 connected to a VPS110; Setup phantom extension on the system (265-278) and setup mailboxes 265-278 with the corresponding phantom extensions in the VPS. In my Custom Service prompts a customer hits 1, which goes to phantom 265, rings a group of operators, and if no one answers....well- it just rings and rings and rings...I would like it to terminate to the corresponding mailbox 265. I have message waiting lights on the operator phones that will (should) light up when a msg is left in box 265 (although that does not seem to work right either). Even when I dial internally using intercom to 265- I can get the correct phones to ring, but it still will not terminate to voice mail. Any thoughts...there does not seem to be a lot of information in the 1232 guide for the above issue, and nothing in the 110 manual. Thanks in advance, Ron _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
