On the DBS, VM is usually programmed to ring "phantom" ports, which correspond to hunt groups.
While in ringing programming, press "hold" repeatedly till you get to port 16 or 24 (depending on processor card), the next "port" (17 or 25) represents ringing over the page interface. After 17 or 25 you'll skip several ports and be at the port which represents hunt group #1. (I think it's 23 and 31). The "hold" button will then advance through the available hunt groups (4 or 8 depending on version). Check ringing for these ports. OR You can give me a call, there's some other stuff that may be happning. :) -Joe 512 258 2224 On Sun, 17 Feb 2002 21:23:40 -0500, you wrote: >Got another DBS question for you ambidextrous people. > >Customer has a DBS 824 and Panavoice voicemail. >They have 5 co lines and I needed to stop line 5 from being answered by the >voicemail. >When I got into the system I found that the vm greeting answers lines 1-4 on >a delayed ring but line 5 gets answered by the receptionist's vm box >directly. >Trouble is I don't know why line 5 gets answered that way. All the settings >I can find are for line 5 to not get answered at all. > >Is there a setting that would cause it to go direct to someone's mailbox >after a delay? > >(personal replies are welcome) > >Charles > >[EMAIL PROTECTED] >Global Communications >Tarrytown, NY >www.avtele.com >www.telephonesecurity.com > > > >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt