Hello Guys!

I got a good one for you!

Who is a the voice mail guru out there that can help me with this one?

I'm stumped!

Configuration

Dual KX-TD1232-3 Cabinets
Single KX-TVS200 voice Mail

Some of our voice mail subscribers are experiencing the following problem.

Message  light is on
Press MSG Light retrieve all messages
press 3 "There are no more messages" Voice prompt
Hang up phone
then....
Message light comes back on (3 -5 seconds)
press msg light again - Prompt says "Your have xxx new msgs"

These "NEW" messages can be a few hours to a few days old!

Retrieve these messages & 3 and NOW all messages are gone.
The bad part is the one user's message light does not always come back on
again either.
COS is set for new MSG light for every msg.

Has anyone experienced this before?

If so, how did you fix the problem?

I could not receive any help from Panasonic tech on this one.

==================================
Bye for now!

Wolfgang Boernert
[EMAIL PROTECTED]

Network Telephone Company, Inc.
470 Schooley's Mt. Road
Hackettstown, NJ 07840
908-684-9700 - Office
908-684-0808 - Fax




_________________________________________________________________
KX-T Mailing list --- http://kxthelp.com/
Subscription changes: http://kxthelp.com/mailman/listinfo/kxt

Reply via email to