RED Robinson wrote:

>Nick Brennan <nickdbren...@comcast.net> wrote:  First off, I am not a normal 
>complainer, but this is getting REALLY 
>irritating now. This is kind of a vent, but I'm also looking for 
>information if possible.
>
>I sent out my order for the plans on February 3rd, priority mail, to a city 
>that is about 200 miles away from where I am right now. At the time, I 
>figured I was looking at about 2 weeks or so. 3 weeks later, I started 
>calling.
>
>I know, there is only one lady running the place, and it is not her full 
>time job. But she had to have been getting my messages. She finally 
>answered (I think it was a mistake) one day, and said "Oh yes, I have your 
>check in my hands right now, I'll get the plans in the mail TODAY, priority 
>mail."
>
>That was last Monday. It is now 11 days later. Priority mail does not take 
>that long.
>
>Am I getting scammed here? I know others have been receiving their plans, 
>but I feel like I'm being scammed. I don't know if I should go to small 
>claims court to get the money back or what, but suddenly, what was an 
>exciting journey towards building an airplane is beginning to feel like more 
>of a chore than it should have been.
>
>If it takes this long to get the plans in, what about something else I'm 
>going to need from them? She mentioned that some parts are only available 
>through Rand Robinson. Am I looking at a multiple month wait for a single 
>part that I have to have to continue?
>
>Very dejected, and a moment away from using my wood kit to build a bird 
>house,
>Nick Brennan
>nickdbren...@comcast.net
>
>
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>
>
>have a great life 
>   
>   RED 
>
>  
>
Have a great life ? WTF ? OK, I'm rather new here, but is this typical 
of KR2 builders  ? Is this typical of the people who build them ? Sounds 
like it is typical of Rand Robinson......

Guys, I guess you're not worried about ever selling your plane due to 
the product liability issues because this type of behavior only hurts 
the "band" name....  I worked for Mercedes a while back. They understand 
this. Ever notice how Mercedes here are ONLY loaded leather interior 
cars with only leather seats and automatics but in Europe you see the 
same car with a manual and no options ? Well, to the factory every car 
is specifically ordered. MB-USA ONLY orders fully loaded MB for here to 
keep the band name synonymous with luxury and quality....

When we have experiences like this, Like RED's response, like Nick is 
having, it only reduces the value of our own plane / project. If that is 
what this community is about, maybe it is time to cut my losses and 
start a different project in the next tax bracket, in hopes it will at 
least have perceived value to when done.
-dave

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