In a message dated 3/9/2004 7:36:23 PM Eastern Standard Time, 
feg...@earthlink.net writes:

> Please return it to our Corona, CA
> address and reference RMA #139773. If you have any 
> questions on the return
> process, please contact our Customer Service Department.

You had better send it certified. I did the same thing with 80 bolts and also 
had to get Jim Irwin involved when they said only half of the bolts were in the 
box.

I think Jim handles the problems just fine, Its the rest of his staff that keep 
making mistakes that I pay for. I will only buy from them if I cannot find it 
anywhere else.

Chris Theroux
Gilbert, Az

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