So here is the e-mail I sent to the president of A/C Spruce.

Yeah! Right! Every time I've called Aircraft Spruce to order more wood to 
complete my Kr, ( because I got shorted form you to begin with ) I have been 
told 
that it was backordered and would most likely be 6 weeks to fill the order. I 
order all of my spruce form Wicks even though I live in Phx, AZ just because 
they can ship the order in a day not 6 weeks. Sure I am paying more for 
shipping but at least I get my wood the same week I order it. The quality of 
the 
order is a completely different story. Like I said before when I got my wood 
kits 
for the Kr I never received any wood for the horizontal stab spars and the 
spar stock I was sent for the wings was not the right dimension. It was about 
.050 of an inch to thin and then I still had to true it up on a planer before I 
could use it. I even had a problem with my credit card one time when I placed 
an order from Wicks and they shipped the order any way and told my to pay them 
when it got resolved. Would A/C spruce do that? 

Chris Theroux
Gilbert, AZ

On 11/11 Dean Cooper wrote: 

I sent an email to Jim Irwin, President of A/C Spruce, with some excerpts 
from some of the emails posted a few days back.  While I have had great service 
from Wicks as well, I would like A/C Spruce to match their service and quality 
so we can keep our options open.

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