Hi,

a first thing you could try is restarting the koha-common service to
make sure the jobs for processing the background jobs are all running.

Hope that helps,

Katrin

On 28.01.25 10:31, Bongiwe Shongwe wrote:
Dear all,

We seem to have a recent problem with staging our import records where thee 
progress is stuck at 0. The progress status is null/0. We have been able to 
import until recently when we had a problem with Koha and needed to restore 
from backup. Why could be the reason for our staging background job to be stuck 
at 0. We are on Koha version 23.11.10.000

Thank you.

Kind regards,

Bongiwe Shongwe
Universal Knowledge Software
Tel.:  +27(11) 375-4700
Fax : +27(11) 375-4710
e-mail: bong...@uks.co.za
Web: www.uks.co.za

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