Michael, Did you ever have any luck resolving this?
I'm having a similar issue in which my imports get stuck at 0% on the staging step. I, too, seem to have a functioning RabbitMQ, and none of the suggestions I saw in this thread seemed to make a difference. I'm now on v22.11.06-3, and updating hasn't seemed to make any difference, either. Anna On Tue, May 16, 2023 at 7:01 PM <koha-requ...@lists.katipo.co.nz> wrote: > Hi Michael, > > Did you also restart some services after changing the script including > memcache? > > Sometimes it is necessary but not remember for this case. > > You should also look > https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33412 > > Mengü Yazıcıoğlu > Devinim Yazılım Eğitim Danışmanlık > Reşit Galip Cad. No: 29/6 > Çankaya/ANKARA > > Tel: (312) 446 86 68 > Cep: (532) 701 90 27 > > On 13.05.2023 16:21, Michael Brown wrote: > > I tried Mengü's suggestion of editing manage-marc-import.pl, to no > avail. > > Still hangs at enqueuement; no messages, no errors, simply hangs and > spins > > my CPU into a frenzy. Responses to George's message below: > > > > On Wed, May 10, 2023 at 8:34 AM George Veranis <gvera...@dataly.gr> > wrote: > > > >> Hi Michael, > >> > >> Could you check the following things: > >> > >> 1) if your rabbitmq-server is running ? > >> > > Yes. > > > > > >> 1.1) if yes, then check if the cluster of nodes in rabbit exist , the > >> command is: > >> rabbitmqctl cluster_status > >> > > Cluster status of node rabbit@kiko ... > > Basics > > > > Cluster name: rabbit@kiko > > > > Disk Nodes > > rabbit@kiko > > > > Running Nodes > > rabbit@kiko > > > > Versions > > rabbit@kiko: RabbitMQ 3.9.21 on Erlang 24.3.4.2 > > > > Maintenance status > > > > Node: rabbit@kiko, status: not under maintenance > > > > Alarms > > > > (none) > > > > Network Partitions > > > > (none) > > > > Listeners > > > > Node: rabbit@kiko, interface: [::], port: 61613, protocol: stomp, > purpose: > > STOMP > > Node: rabbit@kiko, interface: [::], port: 25672, protocol: clustering, > > purpose: inter-node and CLI tool communication > > Node: rabbit@kiko, interface: [::], port: 5672, protocol: amqp, purpose: > > AMQP 0-9-1 and AMQP 1.0 > > > > Feature flags > > > > Flag: implicit_default_bindings, state: enabled > > Flag: maintenance_mode_status, state: enabled > > Flag: quorum_queue, state: enabled > > Flag: stream_queue, state: enabled > > Flag: user_limits, state: enabled > > Flag: virtual_host_metadata, state: enabled > > > > > > > >> 1.1.1) if not shows you something in json format you can try to start it > >> with command > >> rabbitmqctl start_app > >> > >> N/A, rabbitmq is already running. > > > >> 1.2 ) If no , start it and check the logs from your rabbitmq-server at > >> /var/log/rabbitmq/ and check if the service is start it normally . > >> > >> N/A, rabbitmq is already running. > > > >> 2) check the worker-output.log on your koha if koha write there > something > >> and have koha connection with rabbit server . > >> > >> I cannot find a file called "worker-output.log" anywhere in my Alma > > installation. > > > > > >> Best Regards, > >> George > >> > >> > >> -----Original Message----- > >> From: Koha <koha-boun...@lists.katipo.co.nz> On Behalf Of Michael Brown > >> Sent: Wednesday, May 10, 2023 3:50 PM > >> To: Cindy Murdock Ames <cmurd...@ccfls.org> > >> Cc: koha@lists.katipo.co.nz > >> Subject: Re: [Koha] Background job / Staging MARC import stuck at 0% > >> > >> Hi Cindy, apologies for the double-response: I had unsubscribed from > the > >> koha list so my response didn't get added to the thread. I wanted to > remedy > >> that, and also say that, because I had unsubscribed, I missed Mengü's > >> suggestion of updating manage-marc-import.pl. I am eager to try that > fix > >> and will report back later today or tomorrow with my findings. Here's my > >> original response to Cindy before re-subscribing to to the koha list: > >> > >> Yes, my koha-conf.xml does contain that block because I added it during > >> the initial setup. (You're right, it wasn't there originally.) > >> > >> However, it doesn't help; I still cannot import batch bib records in > Koha > >> 22.11 the way I could in Koha 22.05. The enqueuement hangs and sends my > >> cpu through the roof until I navigate away from that page. I've gotten > one > >> off-list suggestion that upgrading to the newest Koha fixes the problem. > >> Unfortunately for me, I don't really have time for that right now, so I > >> have (at least temporarily) abandoned my efforts with Koha. > >> > >> Thanks for your suggestion! > >> > >> Bests, > >> Michael > >> > >> On Tue, May 9, 2023 at 4:40 PM Michael Brown <michael8r...@gmail.com> > >> wrote: > >> > >>> Hi Cindy, > >>> > >>> Yes, my koha-conf.xml does contain that block because I added it > >>> during the initial setup. (You're right, it wasn't there originally.) > >>> > >>> However, it doesn't help; I still cannot import batch bib records in > >>> Koha > >>> 22.11 the way I could in Koha 22.05. The enqueuement hangs and sends > >>> my cpu through the roof until I navigate away from that page. I've > >>> gotten one off-list suggestion that upgrading to the newest Koha fixes > >> the problem. > >>> Unfortunately for me, I don't really have time for that right now, so > >>> I have (at least temporarily) abandoned my efforts with Koha. > >>> > >>> Thanks for your suggestion! > >>> > >>> Bests, > >>> Michael > >>> > >>> On Tue, May 9, 2023 at 1:37 PM Cindy Murdock Ames <cmurd...@ccfls.org> > >>> wrote: > >>> > >>>> Hi Michael, > >>>> > >>>> Can you confirm your koha-conf.xml contains a message broker section, > >>>> like this? > >>>> > >>>> <message_broker> > >>>> <hostname>localhost</hostname> > >>>> <port>61613</port> > >>>> <username>guest</username> > >>>> <password>guest</password> > >>>> <vhost></vhost> > >>>> </message_broker> > >>>> > >>>> I had the same problem after upgrading from 22.05 to 22.11; I'm > >>>> guessing > >>>> 22.05 must have had some defaults set in the code that allowed the > >>>> message broker to start automatically without this section whereas > >> 22.11 must not. > >>>> I was missing this section and added it and was able to complete > >>>> imports after restarting Koha. > >>>> > >>>> I'm still having the issue with zombie background jobs (I'm afraid to > >>>> test rolling back the code on a production server) but I made a hacky > >>>> bash script to run as a cron job to check for them and kill them off > >>>> so at least our staff can do batch imports without issue, but that's > >> another matter. > >>>> HTH! > >>>> Cindy > >>>> > >>>> > >>>> ----------------------------------------------------------- > >>>> Cindy Murdock Ames > >>>> IT Services Director > >>>> Meadville Public Library | CCFLS > >>>> https://meadvillelibrary.org | https://ccfls.org > >>>> > >>>> Please report tech support issues in Mantis: > >>>> https://mantis.ccfls.org > >>>> > >>>> > >>>> On Thu, Mar 2, 2023 at 8:51 AM Michael Brown <michael8r...@gmail.com> > >>>> wrote: > >>>> > >>>>> Greetings: > >>>>> > >>>>> My name is Michael Brown and I am a professional cataloger and > >>>>> SirsiDynix System Admin at the Texas State Library & Archives in > >>>>> Austin (20+ years now). I have been using Koha on Arch Linux in my > >>>>> home library for about a year now. I am migrating my home server to > >>>>> AlmaLinux and I'm having a problem. > >>>>> > >>>>> I am running Koha 22.11.03.000 Rosalie on AlmaLinux 9.1. Staging a > >>>>> MARC file for import gets stuck at 0%. On screen, I am able to > >>>>> select the file for import (bib.mrc), review the profile options > >>>>> (but I don't change any defaults), and then click on "Stage for > >>>>> import" at the bottom. Next screen > >>>>> reads: > >>>>> > >>>>> The job has been enqueued! It will be processed as soon as > >> possible. > >>>>> 0% > >>>>> View detail of the enqueued job > >>>>> > >>>>> After a few seconds, it changes to (and then hangs at): > >>>>> > >>>>> The job has been enqueued! It will be processed as soon as > >> possible. > >>>>> 0% Not started > >>>>> View detail of the enqueued job > >>>>> > >>>>> Clicking on "View detail of the enqueued job" I see: > >>>>> > >>>>> Details of job #22 > >>>>> > >>>>> Job ID: 22 > >>>>> Status: New > >>>>> Progress: 0 / 0 > >>>>> Type: Staged MARC records for import > >>>>> Queued: 03/02/2023 05:42 > >>>>> Started: > >>>>> Ended: > >>>>> > >>>>> Report > >>>>> Detailed messages > >>>>> Return to the job list > >>>>> > >>>>> The corresponding entry in mariadb is: > >>>>> > >>>>> id 22 > >>>>> status new > >>>>> progress NULL > >>>>> size 0 > >>>>> borrowernumber 1 > >>>>> type stage_marc_for_import > >>>>> queue Name of the queue the job is sent to long_tasks data > >>>>> {"encoding":"UTF-8","comments":"","basket_id":null... > >>>>> context JSON-serialized context information for the job > >>>>> {"flags":1,"branch":"ALMA","interface":"intranet",... > >>>>> enqueued_on 2023-03-02 05:42:33 > >>>>> started_on NULL > >>>>> ended_on NULL > >>>>> > >>>>> (If you need to see the full entries for "data" and "context", > >>>>> please let me know.) > >>>>> > >>>>> tmp, koha_upload, and lock directories have been tweaked and fine > >> tuned. > >>>>> I > >>>>> was getting early warnings about them not being set in koha-conf.xml > >>>>> so I created them (and set correct permissions) and I can see the > >>>>> uploaded file (for job 22 the name is > >>>>> 2287629673fb980ad4102f62ebeaa1b9_bib.mrc), so the actual upload > >>>>> function appears to be working. > >>>>> > >>>>> I am getting no apache errors and no other on-screen diagnostics. > >>>>> > >>>>> I have Koha 22.05.02.000 running on Arch Linux that imports this > >>>>> file just fine. Similarly, I have Koha latest running on a Debian VM > >>>>> that can import this file just fine, too. > >>>>> > >>>>> What am I missing? > >>>>> > >>>>> Details of my system: > >>>>> > >>>>> Koha version: 22.11.03.000 Rosalie > >>>>> OS version ('uname -a'): Linux alma 5.14.0-162.12.1.el9_1.x86_64 #1 > >>>>> SMP PREEMPT_DYNAMIC Mon Jan 23 14:51:52 EST 2023 x86_64 Perl > >>>>> interpreter: /usr/bin/perl Perl version: 5.032001 Perl @INC: > >>>>> /usr/share/koha/lib > >>>>> /usr/local/lib64/perl5/5.32 > >>>>> /usr/local/share/perl5/5.32 > >>>>> /usr/lib64/perl5/vendor_perl > >>>>> /usr/share/perl5/vendor_perl > >>>>> /usr/lib64/perl5 > >>>>> /usr/share/perl5 > >>>>> /var/lib/koha/plugins > >>>>> MySQL version: mysql Ver 15.1 Distrib 10.5.16-MariaDB, for Linux > >>>>> (x86_64) using EditLine wrapper Apache version: Server version: > >>>>> Apache/2.4.53 (AlmaLinux) Server built: > >>>>> Jul > >>>>> 20 2022 00:00:00 > >>>>> Memcached: Servers: 127.0.0.1:11211 | Namespace: KOHA | Status: > >>>>> running. | > >>>>> Config read from: koha-conf.xml > >>>>> Zebra version: Zebra 2.2.7 (C) 1994-2023, Index Data Zebra is free > >>>>> software, covered by the GNU General Public License, and you are > >>>>> welcome to change it and/or distribute copies of it under certain > >>>>> conditions. SHA1 > >>>>> ID: > >>>>> ac40f289672405a299436d73c1532f9906774cc6 Using ICU Zebra status: > >>>>> Running Message broker: Using RabbitMQ Date and time: 03/01/2023 > >>>>> 16:20 Time zone: Used: America/Chicago | Config: Undefined | > >>>>> Environment (TZ): > >>>>> Undefined > >>>>> > >>>>> Thanks, > >>>>> Michael > >>>>> _______________________________________________ > >>>>> > >>>>> Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz > >>>>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > >>>>> > >> _______________________________________________ > >> > >> Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz > >> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > >> > >> > > _______________________________________________ > > > > Koha mailing list http://koha-community.org > > Koha@lists.katipo.co.nz > > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > > > ------------------------------ > > Subject: Digest Footer > > _______________________________________________ > Koha mailing list > Koha@lists.katipo.co.nz > https://lists.katipo.co.nz/mailman/listinfo/koha > > > ------------------------------ > > End of Koha Digest, Vol 211, Issue 15 > ************************************* > _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
