Hi Bruce We've found the problem.
On 19 May 2023 7:46:58 am NZST, "Bruce A. Metcalf" <libr...@augustansociety.org> wrote: >On 5/18/23 14:52, David Liddle wrote: > >> Hello, Bruce. You've been good about chasing down the information folks have >> asked for. I'm sorry that we haven't brought you closer >> to a solution. > > >I'm no less appreciative of your efforts for that. > > >> I have some follow-up questions: >> >> 1.a. Database. Once you listed the databases, did you exit the mysql prompt >> and back up the koha_library database with the mysqldump command? > > >Yes, and it appeared to work. I have a 450MB file called backup.sql. > > >> 1.b.Can you use an FTP client such as FileZilla to download such files? > > >I assume so. > > >> 2.a. Path. What is the result of this command? env | grep -i 'path' > > >root@store:/# env | grep -i 'path' >PATH=/usr/local/bin:/usr/bin:/bin:/usr/local/games:/usr/games > >I am aware that the path should contain several sbin directories, but I >don't know how to add them. > > >> 2.b. Path. Did you already establish that the Koha commands are or are not >> installed? ls /usr/sbin/koha* > > >Yes, the usual list of commands is there. This suggests to me that the >inadequate PATH command is at least part of my problem. > > >> 3. Repository and deb. Did you run "apt update" before running "apt-get >> install --reinstall koha-common"? > > >Yes. The resultant is: > >root@store:/# apt-get update && apt-get install --reinstall koha-common >[some lines skipped] >Some packages could not be installed. This may mean that you have >requested an impossible situation or if you are using the unstable >distribution that some required packages have not yet been created >or been moved out of Incoming. >The following information may help to resolve the situation: > >The following packages have unmet dependencies: > koha-common : Depends: libtest-dbix-class-perl but it is not going to >be installed >E: Unable to correct problems, you have held broken packages. > This is the issue right here, koha-common can't be installed cleanly because a package it depends on is missing. What does sudo apt install libtest-dbix-class-perl Result in? Chris > >> The current version is 21.11.20. > > >Right, but I haven't been able to employ any earlier version, either. > > >> Yes, koha-common appears to be running, though maybe I'm reading it wrong. >> Have you checked the Apache config file for your instance, probably >> /etc/apache2/sites-available/library.conf > > >There are two links in that file, one for the OPAC and one for admin access. > > >> SSL Certificate information will be important. > > >There is no mention of SSL Certificates in the file. > > >> There are also Apache-related config files in /etc/koha, which I think could >> have been overwritten in the upgrade; that may or may >> not be important. > > >There are such files. I don't know what to make of them. > > >> 5. This situation is a good opportunity to research and document the >> elements on the server that you need to back up manually and download >> in the event that you need to rebuild the server from scratch. I'm >> guessing you don't do this work full-time, but having this >> information written will save you and/or your successor a lot of time >> when that day comes. > > >Yeah, I should be so lucky as to have someone take over for me! <G> The >organization is a non-profit with declining participation. > > >> Is this hosted server just running: 1. the main website (what >> platform or site-building tool?), 2. a wiki (MediaWiki?), and 3. >> Koha? That backup will probably come down to the databases you've >> listed and one or more directories for each service. > > >The virtual server is running an Online Store, a Wiki, and Koha. Minor file >storage is all else that's there. > > >What I suspect at this point is that I need to add the sbin directories to the >PATH. Can someone point me to a tutorial? > >Regards, >/ Bruce / >Bruce A. Metcalf, Librarian >The Augustan Library >_______________________________________________ > >Koha mailing list http://koha-community.org >Koha@lists.katipo.co.nz >Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
