Hi Caroline, Thank you, this is incredibly helpful. I'll follow up with some of the items I discussed below.
> > > There's no indication from a patron's details page if their items have > been > > recalled. > > > I just tried in 22.05.06 and I see a mention in both the staff interface > and the OPAC, under the patron's checkout, that it has been recalled. > > In the OPAC, it's only in italics, so maybe it's not very visible. > https://snipboard.io/9oml8O.jpg > > In the staff interface, it's in bold red https://snipboard.io/rhxkyd.jpg > If you don't see the messages, maybe there is CSS or JS hiding them? > Otherwise, maybe they were added in a later patch between 22.05.00 and > 22.05.06 and you don't have it yet, depending on the version you have... > > Also, maybe translations might affect this if you use Koha in another > language... > I didn't screenshot it but I didn't notice any indicator on the staff side. We've disabled recalls for now but if we can try out a testing instance I'll try to take a screenshot. We are on 22.05.07 and using the English language. We have a lot of custom CCS but it would odd for it to impact a new feature, I try to scope it as narrowly as possible. > > When you check in an item with a recall on it, a pop-up does not appear > > like the documentation says and a notification is not sent to the patron > > who placed the recall. > > > Not sure what is going on there... I took the screenshot for the manual, > so it worked for sure then. > > I also just tried in 22.05.06 and got the pop-up and my notice was > generated... Note that the patron is only notified if they have an email > address in their file. > > Do you have the recall notices in Tools > Notices and slips? If not, it > may be the cause of the lack of notification... > > For the pop-up, is there a pop-up blocker or something similar that > could interfere with it popping up? I know I used to have this problem > with holds sometimes (of course, always when demonstrating in front of > people, you know how it is!), I would wait for the pop-up to appear and > sweat a little before noticing the small bar at the top of my browser > telling me to accept the pop-up :) Other pop-ups display (e.g. when an item with a hold is checked in) and there is no indicator that one is being blocked in the browser's address bar, that was my first thought as well and I checked there. We have all the notices the wiki page discusses (PICKUP_RECALLED_ITEM, RETURN_RECALLED_ITEM, and RECALL_REQUESTER_DET). The patrons we tested with had email addresses. > > > > If the current due date on a checked out item is closer than the recall > > period, recalling an item *extends* the due date (e.g. item is due > > tomorrow, recall period is one week, recall => item is due in one week). > > > I noticed this too! If the item is already late, it is suddenly not late > anymore... > > I think you should report that one on bugzilla so that it can be corrected. > Done! https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32696 > > > > Question: if the RecallsMaxPickUpDelay setting controls recall > expiration, > > then what does the "Recall pickup period" circulation rule do? > > > If I understand correctly, the recall pickup period rule sets the > "expiration" date of the recall, whereas the system preference is the > one that manages the second tab in Circulation > Recalls awaiting > pickup. I imagine it's so that you can manage long awaiting recalls > manually, but I expect that most libraries will set both at the same > number and have them automatically expire. > > The developers might be able to answer you with more details on this one... > > OK that makes a little more sense now. > > > > Finally, if you are not logged in and you select *Place recall*, you are > > taken to the login page, then to the patron details page. You have to > > re-navigate to the place you were originally to place the recall again. I > > have a convoluted OpacUserJS hack to work around this but thought I > should > > point this out, it doesn't match user expectations. > > > I am not able to get this behaviour on my 22.05.06. I click Place > recall, log in, and I am brought to the recall confirmation page. Did > you try without your JS hack? > That is not the case for us, with or without OpacUserJS customizations. We sign in via CAS so perhaps that's the difference. *None* of the user actions (holds, recalls, purchase suggestions, article requests) remember what the user was doing if you use CAS, you're always taken to the patron details page. _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
