https://www.lib.ntu.edu.tw/AR/images/Koha_2022-08-30_lined.mp4
Another video for reference ________________________________ 吳宣億 ∣ 臺大圖書館系統資訊組 106臺北市羅斯福路四段一號 Mickey Wu National Taiwan University Library IT Services Department No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan Tel. 02-33664573 hsuan...@ntu.edu.tw ________________________________ 寄件者: 吳宣億 寄件日期: 2022年8月30日 上午 10:29:22 收件者: Himanshu Aggarwal; koha@lists.katipo.co.nz 主旨: RE: [Koha] Record display turns completely blank Hi thanks for the reply, but we ran the Zebra index and it's still the same result. I have included a video of the problem for people to get a better idea of the problem. https://www.lib.ntu.edu.tw/AR/images/Koha_2022-08-30.mp4<https://www.lib.ntu.edu.tw/AR/images/Koha_2022-08-30.m> It happens intermittently and often fixes itself after half a dozen page refreshes, and then it will happen again. ________________________________ 吳宣億 ∣ 臺大圖書館系統資訊組 106臺北市羅斯福路四段一號 Mickey Wu National Taiwan University Library IT Services Department No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan Tel. 02-33664573 hsuan...@ntu.edu.tw ________________________________ 寄件者: Himanshu Aggarwal <rtr.himan...@gmail.com> 寄件日期: 2022年8月26日 下午 03:24 收件者: 吳宣億 主旨: Re: [Koha] Record display turns completely blank You need to run Zebra fetch indexing command On Fri, Aug 26, 2022 at 12:03 PM 吳宣億 <hsuan...@ntu.edu.tw<mailto:hsuan...@ntu.edu.tw>> wrote: Hi, Occasionally when we view/create/edit a record, the record page will not display properly, all the field will turn blank, any update to the record just pauses and we need to wait from minutes to hours before it fixes itself and the record to be displayed normally again. It happens from time to time and really impacts our workflow. This is the screenshot of what it looks when it happens: https://www.lib.ntu.edu.tw/AR/images/example.jpg Anyone else experienced this? What could be the cause and what are potential solutions? ________________________________ Mickey Wu National Taiwan University Library IT Services Department No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan Tel. 02-33664573 hsuan...@ntu.edu.tw<mailto:hsuan...@ntu.edu.tw> _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz<mailto:Koha@lists.katipo.co.nz> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha -- Assistant Librarian, Confucius Institute Scholar 13-14, R.D. National College, Bandra (W.) _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
