Thanks Lennon! I enabled and started Plack (with one extra command needed):
- sudo koha-plack --enable library - sudo a2enmod headers proxy_http - sudo koha-plack --start library After doing so I was hoping the problem would be magically* fixed but alas batch check outs still aren't working reliably: - Choose a patron - Switch to batch check out - Paste in 88 barcodes - Click "check out" - Wait over 10 minutes for a "Gateway Timeout: The gateway did not receive a timely response from the upstream server or application." While it was running I ran htop to see if memory or processor was causing a bottleneck but neither processor was maxed out and the RAM was hovering around 1.44G of 3.84G. My plan for tomorrow is to try profiling circulation.pl using Devel::NYTProf ( https://wiki.koha-community.org/wiki/Profiling_with_DevelNYTProf) and see if that gives me any clues. Matt On Tue, 14 Sept 2021 at 14:10, Lennon Mazonde <len...@kohasupport.com> wrote: > Hi Matthew, > > 1. To enable Plack you need to run > > sudo koha-plack --enable instancename > > then > > sudo koha-plack --start instancename > > 2. To resolve the admin email warning, go to Home > Administration > > System preferences > Interface options > KohaAdminEmailAddress and enter > your admin email. You may have to do some additional configuration on > your back-end server to setup an email server such as Postfix to enable > your Koha instance to send out emails. > > I hope this helps! > > -- > Lennon Mazonde > www.kohasupport.com > len...@kohasupport.com > WhatsApp @ (+1) 717.489.0195 > > On 9/14/21 8:55 AM, Matthew Lindfield Seager wrote: > > Hi Katrin, > > > > Memcached is installed and running according to the About Koha page. > > Following the second lot of instructions at > > https://wiki.koha-community.org/wiki/Troubleshooting_memcached I can see > > that it has been handling requests. I also compared the old server (post > > upgrade to 21.05) with the new server and both have the same > configuration > > in `/etc/memcached.conf`. According to the about page configuration is > > coming from koha-conf.xml but I'm not sure where to find that file (and > it > > doesn't seem like Memcached is the culprit so I didn't bother installing > > mlocate to find it). > > > > The only mentions of Plack I can see are on the Perl Modules info page: > > > > - Plack::Middleware::ReverseProxy (0.14) - 0.16 > > - Plack::Middleware::LogWarn (0.001002) - 0.001002 > > > > I could not find any info in the Wiki about Plack other than the ~2017 > Plack > > page <https://wiki.koha-community.org/wiki/Plack> and a brief mention on > > the Performance page <https://wiki.koha-community.org/wiki/Performance>. > Is > > there anything I need to do to enable it? > > > > Both old and new server have a single warning on the System information > tab: > > "System preference 'KohaAdminEmailAddress' does not contain a valid email > > address. Emails will not be sent." > > > > Comparing the Server Information page for the old server (which is super > > slow after the 21.05 upgrade but doesn't time out) with the new server > > (which is super slow AND times out), the only differences are: > > > > - Minor Koha version (old server is 21.05.02.003, new server is > > 21.05.03.001) > > - Slightly different kernel release and version (old is > > 5.4.0-84-generic, #94-Ubuntu; new is 5.4.0-81-generic, #91-Ubuntu) > > - Different MySQL versions (old is "mysql Ver 15.1 Distrib > > 10.3.31-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2", > new is > > "mysql Ver 8.0.26-0ubuntu0.20.04.2 for Linux on x86_64 ((Ubuntu))" > > > > Thanks so much for some additional places to look for issues! If > something > > in there gives a clue or if anyone has any other suggestions for things > to > > check I'm all ears! > > > > Matt > > > > On Mon, 13 Sept 2021 at 07:01, <koha-requ...@lists.katipo.co.nz> wrote: > > > >> Date: Sun, 12 Sep 2021 12:46:57 +0200 > >> From: Katrin Fischer <katrin.fischer...@web.de> > >> To: koha@lists.katipo.co.nz > >> Subject: Re: [Koha] Batch check outs timing out after upgrade and > >> migration > >> Message-ID: <219ecc3c-ed9a-d27c-7074-962422505...@web.de> > >> Content-Type: text/plain; charset=utf-8; format=flowed > >> > >> Hi Matthew, > >> > >> is there anything on the "About Koha" page that might give a clue? > >> > >> * Is Memcached running? > >> * Is Plack configured and running? > >> * Is there any error or warning displayed on the System information tab? > >> > >> Hope this helps, > >> > >> Katrin > >> > > _______________________________________________ > > > > Koha mailing list http://koha-community.org > > Koha@lists.katipo.co.nz > > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > > _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
