Hi Doug

> When I run "sudo koha-plack --start <instance>"  I get back:
> [FAIL] Error: Plack already running for <instance>: failed!
>
> So it looks like Plack is running.
>
> I did go back and restart things, doing:
> sudo koha-plack -stop <instance>
> sudo koha-plack -start <instance>
> sudo service apache2 restart

I'm not sure what commands you really executed, but if your Koha instance is called "abc" (for example) the commands would be:

1. First enable Plack:

sudo koha-plack --enable abc

2. Only then you can start Plack:

sudo koha-plack -start abc

See also: https://wiki.koha-community.org/wiki/Commands_provided_by_the_Debian_packages#Plack-related

Hope this helps.

Best wishes: Michael
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