Hi,
at the moment it's not possible to send more than three overdue notices
after the due date with Koha. I've found some related bug reports on
bugzilla:
Bug 12771 - Enhancement to manage more than 3 levels of overdue notice
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12771
Bug 17772 - Overdue Notice/Status triggers tool
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12772
Unfortunately it doesn't look like there is active development on them
at the moment.
Katrin
On 11.07.2018 07:21, Puttaraj Choukimath wrote:
Dear Koha colleagues/Friends,
Greetings!
Kindly let me know, about the *number of TRIGGERS for the OVERDUE
REMINDERS*..
Currently our system has only three triggers at the interval of 30
days and the third one happens to be last one!!
I feel, there should not be any limitation about the number of
triggers, and the system shall keep reminding the patron as long as
the expected (either check-in or write-off or similar) action happens.
Please advise.
Thanks and regards,
Puttaraj Choukimath
On Wednesday 11 July 2018 02:49 AM, Cab Vinton wrote:
Re: using the notice triggers to automatically suspend patrons on
their last notice --
Since we're a multi-library system, I assume this means that anyone
who receives a last notice would be restricted?
In other words, this would affect any patron who happened to hold onto
materials too long, & not just those for whom we happened to be the
home branch. Correct?
Many thanks,
Cab Vinton, Director
Plaistow Public Library
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