Hi Arturo,
looking at the code I think you need to set the username, password and
one of the email addresses before saving the patron for the first time
in order for the email to be generated.
Hope this helps,
Katrin
On 08.01.2018 17:48, Barton Chittenden wrote:
Arturo,
Check the basics first -- are the email addresses valid? Are the messages
in the patron's spam folder?
Next I would check is email logs -- typically /var/log/mail.log
Grep for the email address. If you see that messages have been sent,
there's not much you can do; the issue is entirely upstream.
On the other hand, you may see that the emails are being rejected by the
upstream mail server, in which case you'll need to contact the server admin.
On Mon, Jan 8, 2018 at 11:41 AM, Arturo Longoria <
[email protected]> wrote:
Hello,
Our library enabled the AutoEmailOpacUser preference so that patrons
receive a notification of their account details when we create an account
for them via the staff client -- http://manual.koha-community.
org/17.11/en/administration.html#AutoEmailOPACUser -- and we've set
AutoEmailPrimaryAddress to use the first valid e-mail found in the account.
But we've noticed that the e-mail is not always sent when the account
includes a valid e-mail. The documentation does not mention any specifics,
so I was wondering if anyone can explain how this feature works?
It seems to be sent only if the username field is blank AND there is a
password included. I've found that if staff do not include a value in the
password fields, the e-mail is not sent. If the password fields are filled
out and staff also include a username, the e-mail is not sent.
Is this the intended behavior?
Arturo Longoria
Reference Librarian/Web Manager
Texas State Law Library
www.sll.texas.gov
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