Hello,

I've been having issues setting up a password recovery in Koha (version 
16.11.12.000). I've did all the necessary steps, as explained in the manual.

In short this:

  1.  Go to Administration
  2.  System Preferences
  3.  OPAC Preferences
  4.  
Opacresetpassword<http://translate.koha-community.org/manual/16.05/en/html-desktop/#OpacResetPassword>
 :  Library users are "allowed" to recover their password via email in the OPAC.
  5.   A notice must be set up in the Notices and Slips section
     *   Go to Tools
     *   Notices and Slips
     *   Verify there is a notice set up called Password_Reset
Everything seems to be working fine. I can choose 'Forgot password' in OPAC, 
then I can enter a login name and/or email address. I receive a link in my 
mailbox saying:

This email has been sent in response to your password recovery request for the 
account XXX.XXX.
You can now create your new password using the following link:
/cgi-bin/koha/opac-password-recovery.pl?uniqueKey=$2a$08$DDiNbAFWtNLz80gWHQxUbe<http://cgi-bin/koha/opac-password-recovery.pl?uniqueKey=$2a$08$DDiNbAFWtNLz80gWHQxUbe>
This link will be valid for 2 days from this email's reception, then you must 
reapply if you do not change your password.
Thank you.

Unfortunately the link doesn't seem to work. I've tried several times under 
several accounts. The link is always faulty.

The same thing happens when I want to set up a verify-by-email for the 
self-registering patron (PatronSelfRegistrationVerifyByEmail). All goes well 
like above, until I click the link sent to me:

Hello! Your library account has been created. Please verify your email address 
by clicking this link to complete the signup process: 
/cgi-bin/koha/opac-registration-verify.pl?token=1b9cbb3ba7da22d9751aa4b9f15973b1<http://opac-registration-verify.pl/?token=1b9cbb3ba7da22d9751aa4b9f15973b1>
 If you did not initiate this request, you may safely ignore this one-time 
message. The request will expire shortly.

Has anybody experienced this problem? Can anybody give an explanation or a 
solution? I didn't see any reportings of this exact issue.

Many thanks in advance!

With kind regards,


Giacomo Visini
+32(0)3 360 52 41
giacomo.vis...@divaantwerp.be

Gildekamersstraat 9, B-2000 Antwerpen

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