Hi Jonathan,

Thank you for the reply. the SQL shown by you helped to identify null
check-ins date for the problematic patrons.

Now,  Koha has been upgraded to 16.11.11 and updated the database with

UPDATE old_issues SET returndate = '2017-09-22' WHERE returndate IS NULL;

re-checkout the same barcodes to the patrons. And now the checkout counts
are working exactly similar.


-Satish
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