Hi Jonathan, Thank you for the reply. the SQL shown by you helped to identify null check-ins date for the problematic patrons.
Now, Koha has been upgraded to 16.11.11 and updated the database with UPDATE old_issues SET returndate = '2017-09-22' WHERE returndate IS NULL; re-checkout the same barcodes to the patrons. And now the checkout counts are working exactly similar. -Satish _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha