Hi Brian,

those should both work - which version of Koha are you using? Did you change something else? Maybe accidentally copying the notice template to a branch instead of all libraries?

Katrin


On 06.06.2017 14:45, Brian Trippodo wrote:
Hi All ~

I've been editing the text of our overdue notices and adding the <item></item> fields, but 
after I made these edits, we are no longer getting overdue notices. This is an example of how I have 
used the <item></item> fields:

The following item(s) is/are currently overdue:

<item>
Title:<<biblio.title>>
Author: <<biblio.author>>
Due Date: <<issues.date_due>>
Fine: <<items.fine>>
</item>

I've checked the documentation and I think that I am using the item></item> 
fields correctly correctly, but since this was the one thing I've changed I'm wondering 
if I'm doing something wrong? I know that the documentation uses this as an example, but 
does anyone know if you maybe you have to use this same format:

<item>"<<biblio.title>>" by <<biblio.author>>, <<items.itemcallnumber>>, Barcode: <<items.barcode>> , Checkout date: 
<<issues.issuedate>>, Due date: <<issues.date_due>> Fine: <<items.fine>> Due date: <<issues.date_due>> </item>

Thanks,
Brian

Brian Trippodo
Systems & Electronic Resources Librarian
Queens University of Charlotte | Everett Library
1900 Selwyn Avenue | Charlotte, NC 28274
T: 704.688.2766 | E: trippo...@queens.edu<mailto:trippo...@queens.edu>


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