[Koha] Over 100 days (lost) circulation note

[clint.deckard]

I am trying to understand how patrons have a circulation note 'Over 100 
days (lost)' remaining when the item has been returned. How to remove it.

DefaultLongOverdueLostValue and DefaultLongOverdueDays are both blank.
3.18.10 package install

Thank you,
Clint.
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