A follow up question on this issue of *OverDue Notices* not being sent: Is there a fundamental difference in Koha between OverDue Notices and the rest of the list of e-mail notifications? Are they somehow a different thing in the system?
I ask because all the rest of my chosen communications ARE going out unimpeded. Thank you again, Jesse On Mon, Feb 1, 2016 at 2:51 PM, Nombre <d0...@yahoo.es> wrote: > El 01/02/16 a las 20:22, Jesse Lambertson escribió: > > Thank you Craig. > > > > Yes, there is a client running to send mail. > > Our sysadmin set it up for me. > > > > We are getting all the other notifications EXCEPT overdues. > > Have you checked crontab files in /etc?, perhaps the line with overdue > execution is commented. > > I think I have commented in my installation, I don't remember clearly. > > REagards > > > > > > This is why I was thinking it might be a trigger or hard due date issue. > > > > Jesse > > > > On Mon, Feb 1, 2016 at 2:19 PM, Craig Butosi <craig.but...@rcmusic.ca> > > wrote: > > > >> Hi Jesse, > >> > >> Of the top of my head, did you install a mail transfer agent like > Postfix > >> or Sendmail on your Debian machine? If not, the lack of an MTA might be > the > >> culprit. > >> > >> > >> C > >> > >> Craig Butosi, MA, MLIS, B Mus (Hons.) > >> LIBRARY SERVICES MANAGER > >> THE ROYAL CONSERVATORY > >> TELUS Centre for Performance and Learning > >> 273 Bloor Street West > >> Toronto, ON M5S 1W2 > >> 416.408.2824 x338 > >> www.rcmusic.ca > >> > >> -----Original Message----- > >> From: Koha [mailto:koha-boun...@lists.katipo.co.nz] On Behalf Of Jesse > >> Lambertson > >> Sent: February-01-16 2:15 PM > >> To: koha@lists.katipo.co.nz > >> Subject: [Koha] Setting DueDates and Sending OverDue Notices > >> > >> Hello everyone, > >> > >> We are working in a koha set up (3.20 on debian 7 - package install on > >> local server). > >> > >> Our notifications are edited to send, most of them are going out etc. > >> > >> But the system is sending NO Overdue notices for some reason, > >> > >> Let me summarize what I have set up in case this is helpful to anyone. > >> > >> In Administration > Circulation & Fine Rules, we have set the > circulation > >> polices, renewal permissions per patron types etc. > >> > >> In Patron Category Admin, we have set Overdue notices to YES. > >> > >> In that same Category, we have the set circulation unit in days (30) > which > >> seems like it SHOULD trigger overdue notices at the appointed time - it > is > >> not. > >> > >> *Why might this be*? > >> > >> Also, regarding the set up of Hard Due Dates: *Do these have to be set > to > >> trigger OverDue notices if the other circulation rules are set*? > >> https://wiki.koha-community.org/wiki/Hard_Due_Dates_Circ_Rule_RFC > >> > >> I am not finding the language here as clear as I think it could be for > me. > >> > >> We are currently sending notices for Advance Notice, Item Due and Holds > >> Available. > >> But OverDue notices are not going out. > >> I might have incorrectly set up the triggers defined here > >> > http://translate.koha-community.org/manual/3.20/en/html-desktop/#noticetriggers > >> because I have delays set for advance notice and items due and one > Overdue > >> notice. But it SEEMS the advance notice would need a different delay > >> trigger than overdue because one is before the item is due and one is > after. > >> > >> The Cronjob is running to check them, the messaging queue is being > checked > >> every 15 minutes according to the logs, but they are still not being > sent. > >> > >> *What is it I am missing here*? > >> *Is this a trigger set-up issue, a hard due date issue or something > >> deeper*? > >> > >> Thank you for any advice. > >> > >> Jesse. > >> > >> -- > >> Jesse A Lambertson > >> Librarian > >> <http://www.sqcc.org/>عالم الانجازات ينحاز دوماً مع المتفائلين > >> _______________________________________________ > >> Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz > >> https://lists.katipo.co.nz/mailman/listinfo/koha > >> > >> > >> Note: This email message and any attachments are intended only for the > use > >> of the individual to which it is addressed, and may contain information > >> that is privileged, confidential and exempt from disclosure under > >> applicable law. If the recipient of this email is not the intended > >> recipient (or the employee or agent responsible for delivering the > email to > >> the intended recipient), you are hereby notified that any review, > >> dissemination, distribution or copying or other use of this message is > >> strictly prohibited. If you have received this communication in error, > >> please notify the sender immediately by return email and delete this > >> message and attachments from your system, thank you. > >> > > > > > > > > _______________________________________________ > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > https://lists.katipo.co.nz/mailman/listinfo/koha > -- Jesse A Lambertson Librarian Sultan Qaboos Cultural Center <http://www.sqcc.org/> Ph: (202)-677-3967 Ext. 104 jlambert...@sqcc.org عالم الانجازات ينحاز دوماً مع المتفائلين _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
