* Darcy Gullacher (dgullac...@rockymountaincollege.ca) wrote: > I am a problem that has stumped me, our IT tech, and our support team. I > recently bought a Motorola CS3000 wireless scanner for the sole purpose of > doing inventory. Scanned barcodes are batch loaded in .txt format from the > scanner into the Inventory module using the "Use a barcode file" section > and submitted, as instructed in the manual. > > After several minutes of nothing happening, I receive the error message > from the browser "Could Not Read Headers". Checking the submitted barcodes > against our catalogue "something" has happened, because the items 'date > last seen' now reads 00-00-0000. > > The support team at ESI believes this could be related to the ClamAV > antivirus software, but we don't use that particular product. > > Here's what we've tried so far: > > - Tried in Chrome, FireFox, and IE. Same results. > - Switching internal networks to bypass the firewall. Same result. > - I had two other libraries that are part of our local consortium run the > barcodes. They had no success either (neither of them has a wireless > scanner, I'm the trailblazer in this regard). > - I tried loading the file on through my personal laptop at my home. Same > results. > - I've tried changing the file format from .txt to .csv. Same results. > - I loaded a file of barcodes using our wired scanner at the circulation > desk. Same results. > - I've checked the file using Notepad++ to catch any hidden characters. > Nothing look out of line. > > We're on version 3.14.03.000 >
Could you send me a copy of the file (offlist) and I will take a look. Chris -- Chris Cormack Catalyst IT Ltd. +64 4 803 2238 PO Box 11-053, Manners St, Wellington 6142, New Zealand _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
