Try /var/log/koha/$KOHA_INSTANCE/plack-error.log

Or, watch them all with /var/log/koha/$KOHA_INSTANCE/*.log

Le jeu. 24 mars 2022 à 09:21, Londhe Amar <a...@ourlib.in> a écrit :
>
> Hello,
>
> Thanks for quick response.
>
> I have tried all sorts of ways to identify the problem.
>
> 1) Tried to clear browser cache,
>
> 2) Tail log file: There is nothing in the log file.
>
> 3) The browser console is clean, no errors appear.
>
>
> --
> Thanks and Regards,
> Londhe Amar
> Software developer
>
>
> On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
>
> Hi,
>
> The standard way to debug such errors in Koha are as follows
>
> 1) Completely clear browser cache and retry
>
> 2) If #1 does not work and error persists, check your browser console for 
> errors
>
> 3) If #2 does not show anything OR does not show anything that is relevant to 
> the error you are encountering, then tail the intranet-error.log and see what 
> is logged when the error occurs on the GUI. Typically, the log file will show 
> the actual Koha perl script or module which is throwing the error along with 
> the line number. Then one should open that file, go to that line number and 
> by reading the code figure out what is missing and cross check against the 
> data in the database.
>
> thanks pretty much the basics of debugging Koha.
>
> hope this helps
> --
> Indranil Das Gupta
> L2C2 Technologies
>
> Phone : +91-98300-20971
> WWW : http://www.l2c2.co.in
> Blog    : http://blog.l2c2.co.in
> IRC     : indradg on irc://irc.freenode.net
> Twitter : indradg
>
>
> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <a...@ourlib.in> wrote:
>>
>>
>>
>> Home › Serials › New subscription
>> Unable to add new subscription in koha.
>>
>> vendor is available in koha,
>> I am able to search for a vendor on the subscription edit form at
>> serials/subscription-add.pl, but when i select vendor and biblio and
>> click on next button it shows " The vendor does not exist " alert.
>>
>> I have upgraded koha version 19.11 to 20.11.06.
>>
>>
>> Is there anything else I might want to examine that could be causing the
>> problem?
>>
>>
>> --
>> Thanks and Regards,
>> Londhe Amar
>> Software developer_______________________________________________
>> Koha-devel mailing list
>> Koha-devel@lists.koha-community.org
>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>> website : https://www.koha-community.org/
>> git : https://git.koha-community.org/
>> bugs : https://bugs.koha-community.org/
>
> --
> Thanks and Regards,
> Londhe Amar
> Software Developer
>
> _______________________________________________
> Koha-devel mailing list
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> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
> website : https://www.koha-community.org/
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> bugs : https://bugs.koha-community.org/
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