This popped into my email ... Above my pay grade, but maybe of relevance?

https://newrelic.com/

All best,

Cab Vinton, Director
Plaistow Public Library

On Tue, Dec 15, 2020 at 6:04 PM <dc...@prosentient.com.au> wrote:
>
> Hi all,
>
>
>
> For a while, I’ve been thinking that it might be good to have an open source 
> “Koha Command and Control” for managing Koha instances.
>
>
>
> While managing 1 Koha is not too much work, it’s considerably more difficult 
> to manage 10, 100, or 1000 Koha instances, especially across different 
> servers, geographic locations, timezones, etc.
>
>
>
> I am sure that most vendors have mechanisms in place for checking the system 
> preference values for all their instances (I have scripts for this sort of 
> thing), what about tracking Zebra queries that contain syntax errors (bug 
> 27139)?
>
>
>
> I know that we have HEA for sharing a lot of data, but there is some data 
> (like search queries) that I don’t think most libraries would want to share 
> with the community. But Koha administrators, especially vendors with a large 
> number of Koha instances, want to know when problems arise.
>
>
>
> I suppose that a person could just implement log file scanning for Zebra, but 
> I was thinking about something more structured, which could be analyzed to 
> provide data quality control. My thought is that we’d configure Koha to push 
> events to the “Koha Command and Control” (which would be configured by the 
> Koha system administrator – not librarian level). If Zebra logs a ‘ZOOM error 
> 10014 "CCL parsing error"’, we probably want to tell the Koha user that we 
> found no search results (nice user experience), but we want to flag with a 
> Koha administrator that there is a problem. If Koha administrators (e.g. Koha 
> vendors) start receiving a lot of these errors via the Koha CnC (Command and 
> Control), they’re better placed to raise Bugzilla reports/write patches.
>
>
>
> Anyway, it’s just an idea. Probably too ambitious. But I think that it would 
> be wise for us to start thinking more about the *data* generated by Koha and 
> how we can use that data to improve Koha. I don’t think we need machine 
> learning algorithms to do the data analysis (yet), but I think having 
> automated data collection, organisation, and reporting would be useful.
>
>
>
> I have to run but I’ll keep thinking about it. I know I have more grand ideas 
> than I have time, but I could put some thought into what a system might look 
> like, and maybe throw something together locally first before suggesting 
> anyone else get on board…
>
>
>
> David Cook
>
> Software Engineer
>
> Prosentient Systems
>
> Suite 7.03
>
> 6a Glen St
>
> Milsons Point NSW 2061
>
> Australia
>
>
>
> Office: 02 9212 0899
>
> Online: 02 8005 0595
>
>
>
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