Karam,

5- in some cases we may edit manually the .tt files like in browsing for
> patrons we have a b c ... but the Arabs patrons my have names in
> Arabic characters  so we have to add : أ  ب ت ... and not remove tha a b c
> .. some libraries in Arab worlds use the abc ...
>

Koha 3.12 includes a feature that allows you to set which letters are
included in the patron name browse without editing the templates. Take a
look at the "alphabet" syspref:
http://manual.koha-community.org/3.12/en/administration.html#l18nprefs

Regards,
Jared

-- 
Jared Camins-Esakov
Bibliographer, C & P Bibliography Services, LLC
(phone) +1 (917) 727-3445
(e-mail) jcam...@cpbibliography.com
(web) http://www.cpbibliography.com/
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