https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=43903
Bug ID: 43903
Summary: Cannot place hold messaging inconsistent
Initiative type: ---
Sponsorship ---
status:
Product: Koha
Version: 26.05
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Circulation
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected], [email protected]
Target Milestone: ---
The messaging is not clear when placing holds for a patron on multiple titles
at once and there is some reason that the one or more holds cannot be placed.
This makes for tedious troubleshooting.
Patron is not allowed to place a hold on multiple titles in the list for
various reasons:
The warning message says "Cannot place hold on some items" with no explanation.
It would be better if all reasons displayed.
This example has clear display:
Patron already has the maximum number of holds allowed per record on a title
1. Have a patron with a hold request, say on a book about cats.
2. From the catalog or patron account, search for books about cats.
3. Select multiple titles, including the one already requested.
4. Attempt to place holds on all the titles.
5. Cannot place hold messages says "Too many holds for [Title]: A patron from
[Library] can only place...."
This example is confusing:
Patron already has a title checked out, and AllowHoldsOnPatronsPossessions is
set to don't allow
1. Have a patron with a hold request, say on a book about cats.
2. From the catalog or patron account, search for books about cats.
3. Select multiple titles, including the one currently checked out.
4. Attempt to place holds on all the titles.
5. The warning message says "Cannot place hold on some items" with no
explanation.
Note that if you try to place the hold from only the record with the item the
patron has checked out, the warning reads:
"Cannot place hold. A patron from [Library] is already in possession..." This
should display when placing holds on multiple titles.
Is this related to Bug 15243?
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