https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=41809

--- Comment #12 from Benjamin Daeuber <[email protected]> ---
(In reply to Andrew Fuerste-Henry from comment #11)
> (In reply to Benjamin Daeuber from comment #10)
> > (In reply to Andrew Fuerste-Henry from comment #9)
> > >
> > > This change will disrupt libraries' reporting of how many holds they fill
> > > over time. The patron's hold is moved to the old_reserves table with
> > > found='W', giving the impression that the hold was cancelled without the
> > > patron ever receiving an item. But in fact this hold was fulfilled, just 
> > > not
> > > with the waiting item.
> > 
> > I really don't know if it was fulfilled. The title was checked out, yes, but
> > not through the holds process. That hold still needed to be handled by a
> > staff person a second time, for one. I'm asking around here, but I tend to
> > lean towards this hold being cancelled, not filled.
> 
> The circ rule controlling this behavior is worded "Fill other record level
> holds on record at checkout."
> The current behavior, before these patches, is for the hold to be marked
> filled when another eligible item from the same bib is checked out. 
> The ability to cancel the hold rather than filling it could be a reasonable
> change, but would need to be optional.

This makes sense. It's certainly not an issue that matters enough to me to hold
up a fix for this problem. This is a problem with an outsized service impact
and a very small statistical impact so I think either way is fine.

-- 
You are receiving this mail because:
You are watching all bug changes.
_______________________________________________
Koha-bugs mailing list -- [email protected]
To unsubscribe send an email to [email protected]
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

Reply via email to