https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26850
Bug ID: 26850
Summary: Turning off pick up location does not affect current
hold request
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: System Administration
Assignee: [email protected]
Reporter: [email protected]
QA Contact: [email protected]
CC: [email protected]
Each year, schools or other libraries that have to close for a season can have
their pick up locations turned off. However, this does not affect currently
active hold requests that chose that library as a pick up location.
I would suggest a feature either in preferences or in the individual library
next to the pick up location switch that would, if enabled, suspend that hold
when triggered, flag the hold as needing attention, and notify the patron that
the hold has been suspended until they choose a new pick up location. This
could either be invisible to the staff, and the check-in would then go to the
next patron in the queue, or it could alert the staff member at check in and
give them the option to trigger the next hold or ignore (I think the first
option would be less staff intensive).
The patron's hold list could list the item as suspended, and needs attention.
Once they choose a new location, it would unsuspend, and they would not loose
their place in the queue. Or they could choose to ignore, and wait for the
location to open, which would reactivate the hold (based on the needing
attention flag), or they could choose to cancel the hold.
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