http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=8786
Priority: P5 - low
Change sponsored?: ---
Bug ID: 8786
Assignee: [email protected]
Summary: problem with print overdue notices
Severity: critical
Classification: Unclassified
OS: All
Reporter: [email protected]
Hardware: All
Status: NEW
Version: rel_3_8
Component: Notices
Product: Koha
We are seeing some bogus overdue email messages. I have had complaints about
the print overdue notices which are sent to the library when a patron does not
have an email address.
Here is an example of an email sent to the library on 9/16:
---------------
Dear PROBLEM,
The item below is now 6 weeks overdue. Please return it, or call or email the
library if there is a problem. In another 4 weeks, you will receive a bill.
"The hobbit" by Tolkien, J. R. R
"The girl who played with fire" by Larsson, Stieg
"Emily and Einstein" by Lee, Linda Francis
Thank you.
Staff
---------------
The items listed in this email are all overdue, but none of them are 6 weeks
overdue and do not warrant receipt of the 2nd overdue notice. The due dates
for each item are:
8/31 - "The hobbit" by Tolkien, J. R. R
8/31 - "The girl who played with fire" by Larsson, Stieg
9/15 - "Emily and Einstein" by Lee, Linda Francis
The notice triggers say that this 2nd overdue notice should be sent at 42 days,
but none of these items are 42 days overdue yet.
I also checked the cron job for overdues.pl. It looks like this:
# OVERDUE NOTICES
0 7 * * * $KOHA_CRON_PATH/overdue_notices.pl -t -itemscontent
title,author,itemcallnumber,barcode,replacementprice
The manual says:
-t | --triggered
This option causes a notice to be generated if and only if an item is overdue
by the number of days defined in a notice trigger.
I don't think this is working as expected. I am marking this as critical since
bogus overdue email messages are being generated.
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