chris pollock, just to clarify, reporters who have an outdated BIOS can find the Importance Low as the BIOS should have already been updated before reporting it on Launchpad. Now that it is updated, a different Importance now applies. As well, freedesktop.org Severity/Priority is not restricted, so anyone can adjust it to whatever they want, whether or not it applies, so it is largely meaningless. Also, a bug report being assigned in Launchpad is up to a developer assigning themselves, versus being forced/auto assigned.
Despite this, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: kernel-fixed-upstream-3.19-rc4 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Changed in: linux (Ubuntu) Importance: Low => Medium ** Description changed: I have noticed the lockups periodically since 09/13/2014. I can't remember what kernel version was in use then possibly kernel 3.13.0-35-generic or -36. It has continued periodically through versions -39; -40 and now to -43. The last time this has happened was today Dec 13 14:40:57 localhost kernel: [154858.820009] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render ring idle. At times when it locks up I will have a cursor on a black screen and will have to press the power button to restart other times it will lockup whenever I'm in an application such as Firefox or Evolution. At that time I can usually CTRL>ALT-F1 log in and run 'sudo reboot' to - restart the system. The release information requested is: - - chris@localhost:~$ lsb_release -rd - Description: Ubuntu 14.04.1 LTS - Release: 14.04 - - I've also attached the version.log and lspci-vnvn.log to this report. + restart the system. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-43-generic 3.13.0-43.72 ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 Uname: Linux 3.13.0-43-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: chris 2445 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: chris 2445 F.... pulseaudio CurrentDesktop: GNOME Date: Sat Dec 13 20:22:51 2014 HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6 InstallationDate: Installed on 2014-10-24 (50 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) IwConfig: - eth0 no wireless extensions. - - lo no wireless extensions. + eth0 no wireless extensions. + + lo no wireless extensions. MachineType: Dell Inc. OptiPlex 780 ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-43-generic N/A - linux-backports-modules-3.13.0-43-generic N/A - linux-firmware 1.127.10 + linux-restricted-modules-3.13.0-43-generic N/A + linux-backports-modules-3.13.0-43-generic N/A + linux-firmware 1.127.10 RfKill: - + SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/13/2010 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0C27VV dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.asset.tag: LE0006476 dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/13/2010:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr: dmi.product.name: OptiPlex 780 dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1402331 Title: System will periodically lockup with [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render ring idle Status in linux package in Ubuntu: Incomplete Bug description: I have noticed the lockups periodically since 09/13/2014. I can't remember what kernel version was in use then possibly kernel 3.13.0-35-generic or -36. It has continued periodically through versions -39; -40 and now to -43. The last time this has happened was today Dec 13 14:40:57 localhost kernel: [154858.820009] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render ring idle. At times when it locks up I will have a cursor on a black screen and will have to press the power button to restart other times it will lockup whenever I'm in an application such as Firefox or Evolution. At that time I can usually CTRL>ALT-F1 log in and run 'sudo reboot' to restart the system. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-43-generic 3.13.0-43.72 ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 Uname: Linux 3.13.0-43-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: chris 2445 F.... pulseaudio CurrentDesktop: GNOME Date: Sat Dec 13 20:22:51 2014 HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6 InstallationDate: Installed on 2014-10-24 (50 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) IwConfig: eth0 no wireless extensions. lo no wireless extensions. MachineType: Dell Inc. OptiPlex 780 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-43-generic N/A linux-backports-modules-3.13.0-43-generic N/A linux-firmware 1.127.10 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/13/2010 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0C27VV dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.asset.tag: LE0006476 dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/13/2010:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr: dmi.product.name: OptiPlex 780 dmi.sys.vendor: Dell Inc. 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