This change was made by a bot. ** Changed in: linux (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1349144 Title: Linux doesn't detect my USB 3.0 hard disk Status in “linux” package in Ubuntu: Confirmed Bug description: I'm trying to connect my 4TiB USB 3.0 external hard disk to my laptop via the only USB 3.0 port it has and it doesn't work. Nothing happens. If I use any of the USB 2.0 plugs the hard disk is mounted normally. lspci detects the USB 3.0 controller: 04:00.0 USB controller: Fresco Logic FL1000G USB 3.0 Host Controller (rev 04) USB 3.0 was working in Ubuntu 13.10. I did a clean install of Ubuntu 14.04 and now I can't get my drive at full speed. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-32-generic 3.13.0-32.57 ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4 Uname: Linux 3.13.0-32-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: raul 2200 F.... pulseaudio CurrentDesktop: Unity Date: Sun Jul 27 18:31:23 2014 HibernationDevice: RESUME=UUID=6ba90d35-f689-49ad-a1d2-7bf3da7629f0 InstallationDate: Installed on 2014-07-12 (14 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK Computer Inc. N53SN ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash RelatedPackageVersions: linux-restricted-modules-3.13.0-32-generic N/A linux-backports-modules-3.13.0-32-generic N/A linux-firmware 1.127.5 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/10/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N53SN.209 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N53SN dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN53SN.209:bd01/10/2012:svnASUSTeKComputerInc.:pnN53SN:pvr1.0:rvnASUSTeKComputerInc.:rnN53SN:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N53SN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1349144/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp