I have a similar problem.
It first occurred with the kernel upgrade to 3.2.0-64 (I guess) and a
Seagate USB 3.0 external HD.
Now I bought a WD Passport ultra harddrive. Same issue:
The WD Passport Ultra harddrive works without problems on a USB 2.0
port, yet when connected to an USB 3.0 port, dmesg shows the following
error:
[ 887.802679] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 887.819755] scsi10 : usb-storage 4-1:1.0
[ 888.815996] scsi 10:0:0:0: Direct-Access WD My Passport 0820 1007
PQ: 0 ANSI: 6
[ 888.816292] scsi 10:0:0:1: Enclosure WD SES Device 1007
PQ: 0 ANSI: 6
[ 888.817656] sd 10:0:0:0: Attached scsi generic sg2 type 0
[ 888.817888] ses 10:0:0:1: Attached Enclosure device
[ 888.817994] ses 10:0:0:1: Attached scsi generic sg3 type 13
[ 919.523155] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 919.536526] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with
disabled ep ffff880306f35e00
[ 919.536531] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with
disabled ep ffff880306f35e40
uname -a
Linux jb-desktop 3.2.0-67-generic #101-Ubuntu SMP Tue Jul 15 17:46:11
UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
lsusb -vvv
[...]
Bus 004 Device 002: ID 1058:0820 Western Digital Technologies, Inc.
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 9
idVendor 0x1058 Western Digital Technologies, Inc.
idProduct 0x0820
bcdDevice 10.07
iManufacturer 1
iProduct 2
iSerial 5
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 44
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 4
bmAttributes 0x80
(Bus Powered)
MaxPower 224mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 6
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
[...]
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 3.02
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 31
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
bMaxBurst 0
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1337196
Title:
3.2.0-64 kernel version breaks usb3.0 port in asus k53sv
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
release: Ubuntu 12.04.4 LTS
Few weeks ago my system was updated to the new kernel version 3.2.0-64 and
inmediately my 3.0usb port of my asus k53sv laptop breaks.
I'm so sure that it is a bug of the kernel because if I restart my computer
with the older kernel version(3.2.0-63) the port work's perfectly well.
Anyway my system recognizes that the port exists and if I connect something
to the port the command lususb recognizes it, but still not working.
Recently I update my system to the 3.2.0-65 kernel version but the problem
still there.
This is my 3.0 usb controller:
04:00.0 USB controller: ASMedia Technology Inc. ASM1042 SuperSpeed USB Host
Controller
Thank you for your support.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1337196/+subscriptions
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