** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1280668
Title:
[Medion MS-7857] Computer freezes or hangs during install, boot or
usage
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Every time I tried to install this new it was hanging during the
install or even before during boot. This system is a pre-installed
windows 8 (64bits).
In the file /var/log/dmesg I can see the following:
[ 28.119124] BUG: soft lockup - CPU#0 stuck for 23s! [swapper/0:1]
[ 28.119127] Modules linked in:
[ 28.119130] CPU: 0 PID: 1 Comm: swapper/0 Not tainted 3.11.0-15-generic
#25~precise1-Ubuntu
[ 28.119132] Hardware name: MEDION MS-7857/MS-7857, BIOS M7857W08.203
01/06/2014
[ 28.119133] task: ffff880429620000 ti: ffff880429628000 task.ti:
ffff880429628000
[ 28.119134] RIP: 0010:[<ffffffff81380382>] [<ffffffff81380382>]
delay_tsc+0x42/0x80
[ 28.119140] RSP: 0000:ffff880429629c68 EFLAGS: 00000246
[ 28.119141] RAX: 0000001c549ce3bd RBX: 000000000000032f RCX:
00000000549ce3bd
[ 28.119142] RDX: 0000000000000cf2 RSI: 0000000000000282 RDI:
0000000000000e50
[ 28.119143] RBP: ffff880429629c88 R08: 0000000000002000 R09:
0000000000000000
[ 28.119144] R10: 0000000000000330 R11: 0720072007200720 R12:
0000000000000026
[ 28.119145] R13: ffffffff81ef8bc2 R14: 0000000000000246 R15:
ffff880429629c38
[ 28.119147] FS: 0000000000000000(0000) GS:ffff88043ec00000(0000)
knlGS:0000000000000000
[ 28.119148] CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
[ 28.119149] CR2: ffff88043efff000 CR3: 0000000001c0d000 CR4:
00000000000407f0
[ 28.119150] Stack:
[ 28.119153] 0000000000001a0e ffff880429629cf0 0000000000001ff0
ffff880429579814
[ 28.119162] ffff880429629c98 ffffffff813802bc ffff880429629cb8
ffffffff81607e55
[ 28.119164] ffff880429579800 0000000000002000 ffff880429629d28
ffffffff81607f57
[ 28.119167] Call Trace:
[ 28.119170] [<ffffffff813802bc>] __const_udelay+0x2c/0x30
[ 28.119174] [<ffffffff81607e55>] wait_on_sem+0x35/0x70
[ 28.119176] [<ffffffff81607f57>] iommu_queue_command_sync+0xc7/0x140
[ 28.119178] [<ffffffff81607fe3>] iommu_queue_command+0x13/0x20
[ 28.119183] [<ffffffff8160becd>] iommu_flush_all_caches+0x9d/0xf0
[ 28.119185] [<ffffffff8160c7b1>] early_enable_iommus+0x61/0x160
[ 28.119189] [<ffffffff81d2fc96>] ? memblock_find_dma_reserve+0x13d/0x13d
[ 28.119192] [<ffffffff81d7a1e6>] state_next+0xbf/0x201
[ 28.119194] [<ffffffff81d2fc96>] ? memblock_find_dma_reserve+0x13d/0x13d
[ 28.119196] [<ffffffff81d7a33c>] iommu_go_to_state+0x14/0x2f
[ 28.119197] [<ffffffff81d7a3c8>] amd_iommu_init+0x13/0xff
[ 28.119200] [<ffffffff81d26123>] ? load_default_modules+0x9/0xb
[ 28.119203] [<ffffffff81d2fca9>] pci_iommu_init+0x13/0x3e
[ 28.119206] [<ffffffff8100212a>] do_one_initcall+0xfa/0x1b0
[ 28.119208] [<ffffffff81086f00>] ? parse_args+0xd0/0x1d0
[ 28.119211] [<ffffffff81d25954>] ? do_early_param+0x87/0x87
[ 28.119213] [<ffffffff81d25fc6>] do_basic_setup+0x96/0xb9
[ 28.119215] [<ffffffff81d25954>] ? do_early_param+0x87/0x87
[ 28.119218] [<ffffffff81d45e83>] ? sched_init_smp+0x119/0x11b
[ 28.119220] [<ffffffff81d260a1>] kernel_init_freeable+0xb8/0x131
[ 28.119224] [<ffffffff81723be0>] ? rest_init+0x80/0x80
[ 28.119226] [<ffffffff81723bee>] kernel_init+0xe/0xf0
[ 28.119229] [<ffffffff817508ec>] ret_from_fork+0x7c/0xb0
[ 28.119231] [<ffffffff81723be0>] ? rest_init+0x80/0x80
[ 28.119232] Code: 25 64 b0 00 00 0f ae f0 66 66 90 e8 c9 b0 c9 ff 66 90 41
89 c4 eb 11 66 90 f3 90 65 8b 1c 25 64 b0 00 00 41 39 dd 75 20 0f ae f0 <66> 66
90 e8 a6 b0 c9 ff 66 90 89 c2 44 29 e2 44 39 f2 72 da 5b
[ 28.219649] AMD-Vi: Completion-Wait loop timed out
WORKAROUND: I was able to complete the install passing the following kernel
parameter, then the computer boots fine but hangs for between 25 to 2 minutes
and then continues working. I would expect the computer not to hang:
noapic
---
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified:
boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version
k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kelvin 1952 F.... pulseaudio
/dev/snd/controlC0: kelvin 1952 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb00000 irq 10'
Mixer name : 'Realtek ALC887-VD'
Components : 'HDA:10ec0887,14627857,00100302'
Controls : 45
Simple ctrls : 19
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfea60000 irq 31'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100300'
Controls : 7
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Sat Feb 15 21:05:18 2014
HibernationDevice: RESUME=UUID=adc021ed-5f7b-4297-ab84-751585ae04f8
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64
(20140204)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: MEDION MS-7857
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-15-generic.efi.signed
root=UUID=79b13a2d-14bc-41d8-824b-aa2a64067215 ro noapic quiet splash
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.79.9
RfKill:
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: M7857W08.203
dmi.board.name: MS-7857
dmi.board.vendor: MEDION
dmi.board.version: 1.1
dmi.chassis.type: 3
dmi.chassis.vendor: MEDION
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrM7857W08.203:bd01/06/2014:svnMEDION:pnMS-7857:pvr1.1:rvnMEDION:rnMS-7857:rvr1.1:cvnMEDION:ct3:cvr:
dmi.product.name: MS-7857
dmi.product.version: 1.1
dmi.sys.vendor: MEDION
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