[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1289128
Title:
External laptop speakers work only for several minutes then shut off
Status in “linux” package in Ubuntu:
Expired
Bug description:
Linux Mint 16 Petra & Ubuntu 13.04 and 13.10
Toshiba Satellite L655-S5150
Running lates version of BIOS
I can't get my laptop speakers to stay running.
What happens is that when I first start up my laptop, sound will come out of
the speakers for 2-3 minutes and then stop. If I reboot it will come back on
for 2-3 minutes again. My headphones work fine for as long as I want them to
play. I also tried the Auto Mute - disable idea that is mentioned in many of
the posts by people with the same problem.
One weird thing is that if I close my laptop and let it go into suspend then
open it back up, the sound comes back on for 2-3 minutes. I tested the power
settings on this. If I have my laptop set up to go into suspend when I close
the lid (Under the “When Plugged In” settings) , the sound comes back on. If I
have my power setting for “When the Lid is Closed” set to “Do Nothing” (under
the “When Plugged In” settings) and close the lid, the sound does NOT come back
on. Same scenario if I go onto battery power (comes back on if set to suspend).
This issue seems to be tied to the suspend / power settings somehow. Just now I
shut the lid and re-opend it and the sound played for 1 minutes and 27 seconds
before cutting off again.
On another note, this system is dual boot so I started up Windows and
ran Media Player for about an hour and the sound played the entire
time. This would rule out a true hardware fault.
I have run the command wget http://www.alsa-project.org/alsa-info.sh
-O alsa-info.sh && bash alsa-info.sh and saved the information
locally. It creates a folder with sub folders so I'm not sure what I
should upload.
I tried installing DKMS under Mint 16 but it didn't appear to work and
I don't have Ubuntu installed on my system any longer.
I'm willing to try any troubleshooting steps you need to assist in
fixing this problem. Here is some more information below.
Info from "sudo aplay -l"
List of PLAYBACK Hardware Devices ****
card 0: MID [HDA Intel MID], device 0: CX20585 Analog [CX20585 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
***********************************************************************
Output from lspci -v | grep -A7 -i "audio"
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High
Definition Audio (rev 05)
Subsystem: Toshiba America Info Systems Device fd50
Flags: bus master, fast devsel, latency 0, IRQ 42
Memory at d6400000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
Express Root Port 1 (rev 05) (prog-if 00 [Normal decode])
************************************************************************
This page (https://help.ubuntu.com/community/SoundTroubleshooting) said to
run modprobe on my sound driver. I couldn't figure out what my driver was so I
was never able to do that step.
sudo modprobe snd-[NAME OF YOUR SOUNDCARD'S DRIVER]
******************************************************************
ubuntu-bug -s audio returns the following error
*** Error: Unknown symptom
The symptom "audio" is not known.
********************************************************************
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pops 1634 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=727b1e07-0e76-4ff5-8dae-72ee7fd3e405
InstallationDate: Installed on 2014-01-06 (60 days ago)
InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126
MachineType: TOSHIBA Satellite L655
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic
root=UUID=663d6c75-af4d-4f5d-8b09-21f0bf1ecbda ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116.2
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: petra
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 07/03/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.80
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias:
dmi:bvnINSYDE:bvr2.80:bd07/03/2012:svnTOSHIBA:pnSatelliteL655:pvrPSK2CU-0K101S:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L655
dmi.product.version: PSK2CU-0K101S
dmi.sys.vendor: TOSHIBA
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