apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/2101841/+attachment/5863901/+files/UdevDb.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2101841 Title: Dell AIO of Intel ARL platform may hang after playing video streaming Status in linux-firmware package in Ubuntu: Fix Released Status in linux-firmware source package in Noble: In Progress Status in linux-firmware source package in Oracular: In Progress Status in linux-firmware source package in Plucky: Fix Released Bug description: [Summary] SUT play online video via http://iqiyi.com about 20~30 min, system will hang, and power LED blink 1 amber 8 white(CATERR) [Steps to reproduce] Boot to OS. Connect wired network, and play online video through igiyi. Issue occur. [Expected result] System work normal. [Actual result] System hang. [Failure rate] ~50% [Additional information] VP on I219 and RTL SKU VP on playing iqiyi or bilibili video VP on UMA SKU SKU: AIO ARL 35W bios-version: 1.0.0 and 1.1.0 kernel-version: 6.11.0-1012-oem --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: ubuntu 1583 F.... pipewire /dev/snd/controlC0: ubuntu 1586 F.... wireplumber CasperMD5CheckMismatches: ./casper/initrd ./casper/vmlinuz ./casper/minimal.standard.live.hotfix.manifest ./casper/minimal.standard.live.hotfix.size ./casper/minimal.standard.live.size ./casper/minimal.manifest ./casper/minimal.standard.manifest ./casper/minimal.standard.size ./casper/minimal.hotfix.size ./casper/minimal.standard.live.hotfix.squashfs ./casper/minimal.standard.hotfix.squashfs ./casper/minimal.standard.hotfix.size ./casper/minimal.hotfix.squashfs ./casper/minimal.standard.live.manifest ./casper/minimal.size ./boot/grub/grub.cfg CasperMD5CheckResult: fail Dependencies: firmware-sof-signed 2023.12.1-1ubuntu1.4 DistributionChannelDescriptor: # This is the distribution channel descriptor for Ubuntu 24.04 for Dell # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-noble-oem-24.04b-proposed-20250117-165 DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2025-02-26 (13 days ago) InstallationMedia: Ubuntu OEM 24.04.1 LTS "Noble Numbat" - Release amd64 (20250116) MachineType: Dell Inc. Dell Pro 24 All-in-One QC24251 Package: linux-firmware PackageArchitecture: amd64 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-1012-oem root=UUID=3d512100-a684-4d88-ad5c-7ea364f7856f ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.11.0-1012.12-oem 6.11.0 RelatedPackageVersions: linux-restricted-modules-6.11.0-1012-oem N/A linux-backports-modules-6.11.0-1012-oem N/A linux-firmware 20240318.git3b128b60-0ubuntu2.7 Tags: noble Uname: Linux 6.11.0-1012-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 02/12/2025 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 13 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 1.0 dmi.modalias: dmi:bvnDellInc.:bvr1.1.1:bd02/12/2025:br1.1:efr1.0:svnDellInc.:pnDellPro24All-in-OneQC24251:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:sku0CEB: dmi.product.family: Dell Pro Desktops dmi.product.name: Dell Pro 24 All-in-One QC24251 dmi.product.sku: 0CEB dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/2101841/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
