** Tags added: firmware sof ** Package changed: pulseaudio (Ubuntu) => firmware-sof (Ubuntu)
** Description changed: The microphone on my DELL Precision 5690 doesn't work after upgrading to the Linux image 6.11.0-17 from 6.8.0.52 - Ubuntu 24.04.2 LTS. When I go to the audio panel, the microphone seems to be receiving a saturated signal, and it continuously fluctuates (see video). When I record, I hear a crackling sound. This is not the first time this issue has occurred; it happens with every new kernel since at least the kernel 6.8.0.41. I tried purging and reinstalling PulseAudio, PipeWire, linux-firmware, - and ubuntu-drivers-common, but it didn't solve the problem. I am unable - to install sof-soundwire. + and ubuntu-drivers-common, firmware-sof-signed but it didn't solve the + problem. $ lspci | grep -i audio 00:1f.3 Multimedia audio controller: Intel Corporation Meteor Lake-P HD Audio Controller (rev 20) 01:00.1 Audio device: NVIDIA Corporation Device 22be (rev a1) $ cat /proc/asound/cards - 0 [NVidia ]: HDA-Intel - HDA NVidia - HDA NVidia at 0x7d000000 irq 17 - 1 [sofsoundwire ]: sof-soundwire - sof-soundwire - DellInc.-Precision5690--02RYDD + 0 [NVidia ]: HDA-Intel - HDA NVidia + HDA NVidia at 0x7d000000 irq 17 + 1 [sofsoundwire ]: sof-soundwire - sof-soundwire + DellInc.-Precision5690--02RYDD ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1 ProcVersionSignature: Ubuntu 6.11.0-17.17~24.04.2-generic 6.11.11 Uname: Linux 6.11.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.28.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/seq: glion 3136 F.... pipewire - /dev/snd/controlC0: glion 3139 F.... wireplumber - /dev/snd/controlC1: glion 3136 F.... pipewire - glion 3139 F.... wireplumber + USER PID ACCESS COMMAND + /dev/snd/seq: glion 3136 F.... pipewire + /dev/snd/controlC0: glion 3139 F.... wireplumber + /dev/snd/controlC1: glion 3136 F.... pipewire + glion 3139 F.... wireplumber CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Feb 18 23:50:51 2025 InstallationDate: Installed on 2025-01-03 (46 days ago) InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1) MachineType: Dell Inc. Precision 5690 ProcEnviron: - LANG=fr_FR.UTF-8 - PATH=(custom, no user) - SHELL=/bin/bash - TERM=xterm-256color - XDG_RUNTIME_DIR=<set> + LANG=fr_FR.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color + XDG_RUNTIME_DIR=<set> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/31/2024 dmi.bios.release: 1.10 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.10.0 dmi.board.name: 02RYDD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 1.18 dmi.modalias: dmi:bvnDellInc.:bvr1.10.0:bd12/31/2024:br1.10:efr1.18:svnDellInc.:pnPrecision5690:pvr:rvnDellInc.:rn02RYDD:rvrA00:cvnDellInc.:ct10:cvr:sku0CC8: dmi.product.family: Precision dmi.product.name: Precision 5690 dmi.product.sku: 0CC8 dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to firmware-sof in Ubuntu. https://bugs.launchpad.net/bugs/2098820 Title: Microphone not working - Meteor Lake P - Linux 6.11.0.17 Status in firmware-sof package in Ubuntu: New Bug description: The microphone on my DELL Precision 5690 doesn't work after upgrading to the Linux image 6.11.0-17 from 6.8.0.52 - Ubuntu 24.04.2 LTS. When I go to the audio panel, the microphone seems to be receiving a saturated signal, and it continuously fluctuates (see video). When I record, I hear a crackling sound. This is not the first time this issue has occurred; it happens with every new kernel since at least the kernel 6.8.0.41. I tried purging and reinstalling PulseAudio, PipeWire, linux-firmware, and ubuntu-drivers-common, firmware-sof-signed but it didn't solve the problem. $ lspci | grep -i audio 00:1f.3 Multimedia audio controller: Intel Corporation Meteor Lake-P HD Audio Controller (rev 20) 01:00.1 Audio device: NVIDIA Corporation Device 22be (rev a1) $ cat /proc/asound/cards 0 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0x7d000000 irq 17 1 [sofsoundwire ]: sof-soundwire - sof-soundwire DellInc.-Precision5690--02RYDD ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1 ProcVersionSignature: Ubuntu 6.11.0-17.17~24.04.2-generic 6.11.11 Uname: Linux 6.11.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.28.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: glion 3136 F.... pipewire /dev/snd/controlC0: glion 3139 F.... wireplumber /dev/snd/controlC1: glion 3136 F.... pipewire glion 3139 F.... wireplumber CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Feb 18 23:50:51 2025 InstallationDate: Installed on 2025-01-03 (46 days ago) InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1) MachineType: Dell Inc. Precision 5690 ProcEnviron: LANG=fr_FR.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/31/2024 dmi.bios.release: 1.10 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.10.0 dmi.board.name: 02RYDD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 1.18 dmi.modalias: dmi:bvnDellInc.:bvr1.10.0:bd12/31/2024:br1.10:efr1.18:svnDellInc.:pnPrecision5690:pvr:rvnDellInc.:rn02RYDD:rvrA00:cvnDellInc.:ct10:cvr:sku0CC8: dmi.product.family: Precision dmi.product.name: Precision 5690 dmi.product.sku: 0CC8 dmi.sys.vendor: Dell Inc. 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