Public bug reported: When connecting a high speed external USB disk (essentially a M.2 NVMe disk in a box AXAGON EEM2-SG2), the system either locks up or instantly reboots. There is nothing in /var/syslog indicative of what exactly happened. The system is stable when not running any of these, so it is not a memory problem.
I tried to look at Crash Dump Recipe (https://wiki.ubuntu.com/Kernel/CrashdumpRecipe?action=show&redirect=KernelTeam%2FCrashdumpRecipe) but it looks pretty outdated to me, discussing Ubuntu 14 so I am not entirely sure if it is aplicable to my current system. I believe using this is necessary as there is nothing on the console when I trigger this bug from the console. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.8.0-53-generic 6.8.0-53.55 ProcVersionSignature: Ubuntu 6.8.0-53.55-generic 6.8.12 Uname: Linux 6.8.0-53-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: jozef 2405 F.... pipewire /dev/snd/controlC1: jozef 2410 F.... wireplumber /dev/snd/controlC0: jozef 2410 F.... wireplumber /dev/snd/controlC2: jozef 2410 F.... wireplumber CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Feb 19 21:46:46 2025 InstallationDate: Installed on 2024-02-14 (372 days ago) InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2) MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming A15 FA507NU_FA507NU ProcEnviron: PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-53-generic root=UUID=ac7c0a1e-2f8d-465c-9ec4-f8861895ec66 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.8.0-53-generic N/A linux-backports-modules-6.8.0-53-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.9 SourcePackage: linux UpgradeStatus: Upgraded to noble on 2025-01-30 (21 days ago) dmi.bios.date: 03/15/2023 dmi.bios.release: 5.24 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: FA507NU.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: FA507NU dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.ec.firmware.release: 3.6 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFA507NU.306:bd03/15/2023:br5.24:efr3.6:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingA15FA507NU_FA507NU:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFA507NU:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: ASUS TUF Gaming A15 dmi.product.name: ASUS TUF Gaming A15 FA507NU_FA507NU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble wayland-session -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2098897 Title: Random crash or freeze when using high speed USB 4 devices Status in linux package in Ubuntu: New Bug description: When connecting a high speed external USB disk (essentially a M.2 NVMe disk in a box AXAGON EEM2-SG2), the system either locks up or instantly reboots. There is nothing in /var/syslog indicative of what exactly happened. The system is stable when not running any of these, so it is not a memory problem. I tried to look at Crash Dump Recipe (https://wiki.ubuntu.com/Kernel/CrashdumpRecipe?action=show&redirect=KernelTeam%2FCrashdumpRecipe) but it looks pretty outdated to me, discussing Ubuntu 14 so I am not entirely sure if it is aplicable to my current system. I believe using this is necessary as there is nothing on the console when I trigger this bug from the console. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.8.0-53-generic 6.8.0-53.55 ProcVersionSignature: Ubuntu 6.8.0-53.55-generic 6.8.12 Uname: Linux 6.8.0-53-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: jozef 2405 F.... pipewire /dev/snd/controlC1: jozef 2410 F.... wireplumber /dev/snd/controlC0: jozef 2410 F.... wireplumber /dev/snd/controlC2: jozef 2410 F.... wireplumber CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Feb 19 21:46:46 2025 InstallationDate: Installed on 2024-02-14 (372 days ago) InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2) MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming A15 FA507NU_FA507NU ProcEnviron: PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-53-generic root=UUID=ac7c0a1e-2f8d-465c-9ec4-f8861895ec66 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.8.0-53-generic N/A linux-backports-modules-6.8.0-53-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.9 SourcePackage: linux UpgradeStatus: Upgraded to noble on 2025-01-30 (21 days ago) dmi.bios.date: 03/15/2023 dmi.bios.release: 5.24 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: FA507NU.306 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: FA507NU dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.ec.firmware.release: 3.6 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFA507NU.306:bd03/15/2023:br5.24:efr3.6:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingA15FA507NU_FA507NU:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFA507NU:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: ASUS TUF Gaming A15 dmi.product.name: ASUS TUF Gaming A15 FA507NU_FA507NU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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