If the workaround appears to not work, try this quite elaborate process to try and find out why.
First enter these two commands: "sudo snap stop firmware-updater.firmware-notifier" "sudo service fwupd-refresh stop" These stop everything that tries to access the broken fwupd service. Now wait until the stream of kernel oopses stops (watch in /var/log/syslog) and a bit more. What you want is to verify the oopses are really gone and also to have a few non-error messages to "delimit" the attempt you are going to make from the endless stream of oopses you got. Once the oopses are gone, note the time. Then update fwupd.service to give the service "TimeoutSec=1800" and also give it "-vv" in ExecStart. Then enter this: "sudo systemctl daemon-reload" "sudo service fwupd start" The second command will take a LONG time to complete due to this bug. In my case it is 20 minutes. Your case may vary. But it should stop after 30 mimutes, possibly with a timeout error. Once the command completed, go to /var/log/syslog and verify that the oopses stopped. If they did not, wait for them to stop. Once they do, note the time. The difference between the "sudo service fwupd start" time and the time when the oopses stopped is the time you need to put into TimeoutSec of fwupd.service. Add 5-10 minutes for good measure. At this point you may remove the "-vv" from ExecStart but I suggest to keep it in and watch the logs for trouble caused by this bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2098668 Title: nouveau crashes when fwupd requests DPCD reads on drm_dp_auxN Status in fwupd package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: I was reviewing logs while trying to find evidence of an unrelated issue (which turned out to be related, it is a nouveau driver crashing on DPCD requests, see the comments below) and found that fwupd.service fails to start due to a timeout. The logs below contain only the failure, I could not find the startup: 2025-02-16T00:03:39.859015+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: fwupd.service: Failed with result 'timeout'. 2025-02-16T00:03:39.859180+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: Failed to start fwupd.service - Firmware update daemon. 2025-02-16T00:03:39.859258+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: fwupd.service: Consumed 1min 3.456s CPU time. Here is another, probably incomplete instance. I attached the complete section of the log so maybe you can glean out what I missed. Here it is: 2025-02-16T00:03:58.952797+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: Starting fwupd.service - Firmware update daemon... 2025-02-16T00:06:59.072774+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: fwupd.service: start operation timed out. Terminating. 2025-02-16T00:09:59.072836+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: fwupd.service: State 'stop-sigterm' timed out. Killing. 2025-02-16T00:09:59.073019+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: fwupd.service: Killing process 1192141 (fwupd) with signal S 2025-02-16T00:10:48.774997+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: fwupd.service: Failed with result 'timeout'. 2025-02-16T00:10:48.775165+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: Failed to start fwupd.service - Firmware update daemon. 2025-02-16T00:10:48.775230+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: fwupd.service: Consumed 1min 3.020s CPU time. There is another service called snap.firmware-updater.firmware- notifier.service that fails to start and is repeatedly trying to restart. My gut says it fails because it needs fwupd.service to be running. Here are some of the logs: 2025-02-16T00:00:11.588457+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: Started snap.firmware-updater.firmware-notifier.service - Service for snap application firmware-updater.firmware-notifier. 2025-02-16T00:00:11.669261+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU kernel: audit: type=1400 audit(1739660411.667:15250): apparmor="DENIED" operation="open" class="file" profile="snap.firmware-updater.firmware-notifier" name="/proc/sys/vm/max_map_count" pid=1191308 comm="firmware-notifi" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 2025-02-16T00:00:11.672348+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU dbus-daemon[1184]: [system] Activating via systemd: service name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.19925' (uid=1000 pid=1191308 comm="/snap/firmware-updater/167/bin/firmware-notifier" label="snap.firmware-updater.firmware-notifier (enforce)") 2025-02-16T00:00:36.677585+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: Unhandled exception: 2025-02-16T00:00:36.677686+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.freedesktop.fwupd': timed out (service_start_timeout=25000ms) 2025-02-16T00:00:36.677704+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: #0 DBusClient._callMethod (package:dbus/src/dbus_client.dart:1130) 2025-02-16T00:00:36.677717+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: <asynchronous suspension> 2025-02-16T00:00:36.677730+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: #1 DBusClient.callMethod (package:dbus/src/dbus_client.dart:621) 2025-02-16T00:00:36.677743+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: <asynchronous suspension> 2025-02-16T00:00:36.677754+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: #2 DBusRemoteObject.getAllProperties (package:dbus/src/dbus_remote_object.dart:142) 2025-02-16T00:00:36.677774+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: <asynchronous suspension> 2025-02-16T00:00:36.677786+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: #3 FwupdClient.connect (package:fwupd/src/fwupd_client.dart:133) 2025-02-16T00:00:36.677799+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: <asynchronous suspension> 2025-02-16T00:00:36.677809+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: #4 getUpdates (package:firmware_notifier/firmware_notifier.dart:10) 2025-02-16T00:00:36.677826+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: <asynchronous suspension> 2025-02-16T00:00:36.677836+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: #5 main (file:///build/firmware-updater/parts/firmware-notifier/build/apps/firmware_notifier/bin/firmware_notifier.dart:7) 2025-02-16T00:00:36.677848+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191308]: <asynchronous suspension> 2025-02-16T00:00:36.678149+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: snap.firmware-updater.firmware-notifier.service: Main process exited, code=exited, status=255/EXCEPTION 2025-02-16T00:00:36.678230+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: snap.firmware-updater.firmware-notifier.service: Failed with result 'exit-code'. 2025-02-16T00:00:36.822693+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: snap.firmware-updater.firmware-notifier.service: Scheduled restart job, restart counter is at 14969. 2025-02-16T00:00:36.837572+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: Started snap.firmware-updater.firmware-notifier.service - Service for snap application firmware-updater.firmware-notifier. 2025-02-16T00:00:36.918257+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU kernel: audit: type=1400 audit(1739660436.917:15251): apparmor="DENIED" operation="open" class="file" profile="snap.firmware-updater.firmware-notifier" name="/proc/sys/vm/max_map_count" pid=1191382 comm="firmware-notifi" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 2025-02-16T00:00:36.921046+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU dbus-daemon[1184]: [system] Activating via systemd: service name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.19926' (uid=1000 pid=1191382 comm="/snap/firmware-updater/167/bin/firmware-notifier" label="snap.firmware-updater.firmware-notifier (enforce)") 2025-02-16T00:01:01.932464+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: Unhandled exception: 2025-02-16T00:01:01.932575+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.freedesktop.fwupd': timed out (service_start_timeout=25000ms) 2025-02-16T00:01:01.932599+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: #0 DBusClient._callMethod (package:dbus/src/dbus_client.dart:1130) 2025-02-16T00:01:01.932612+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: <asynchronous suspension> 2025-02-16T00:01:01.932631+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: #1 DBusClient.callMethod (package:dbus/src/dbus_client.dart:621) 2025-02-16T00:01:01.932644+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: <asynchronous suspension> 2025-02-16T00:01:01.932655+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: #2 DBusRemoteObject.getAllProperties (package:dbus/src/dbus_remote_object.dart:142) 2025-02-16T00:01:01.932668+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: <asynchronous suspension> 2025-02-16T00:01:01.932679+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: #3 FwupdClient.connect (package:fwupd/src/fwupd_client.dart:133) 2025-02-16T00:01:01.932692+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: <asynchronous suspension> 2025-02-16T00:01:01.932703+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: #4 getUpdates (package:firmware_notifier/firmware_notifier.dart:10) 2025-02-16T00:01:01.932718+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: <asynchronous suspension> 2025-02-16T00:01:01.932729+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: #5 main (file:///build/firmware-updater/parts/firmware-notifier/build/apps/firmware_notifier/bin/firmware_notifier.dart:7) 2025-02-16T00:01:01.932741+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191382]: <asynchronous suspension> 2025-02-16T00:01:01.933936+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: snap.firmware-updater.firmware-notifier.service: Main process exited, code=exited, status=255/EXCEPTION 2025-02-16T00:01:01.934014+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: snap.firmware-updater.firmware-notifier.service: Failed with result 'exit-code'. 2025-02-16T00:01:02.072709+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: snap.firmware-updater.firmware-notifier.service: Scheduled restart job, restart counter is at 14970. 2025-02-16T00:01:02.083553+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: Started snap.firmware-updater.firmware-notifier.service - Service for snap application firmware-updater.firmware-notifier. 2025-02-16T00:01:02.167251+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU kernel: audit: type=1400 audit(1739660462.166:15252): apparmor="DENIED" operation="open" class="file" profile="snap.firmware-updater.firmware-notifier" name="/proc/sys/vm/max_map_count" pid=1191451 comm="firmware-notifi" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 2025-02-16T00:01:02.169670+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU dbus-daemon[1184]: [system] Activating via systemd: service name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.19927' (uid=1000 pid=1191451 comm="/snap/firmware-updater/167/bin/firmware-notifier" label="snap.firmware-updater.firmware-notifier (enforce)") 2025-02-16T00:01:17.342552+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU NetworkManager[1299]: <info> [1739660477.3421] dhcp6 (eno1): state changed new lease, address=2a02:ab04:23b:7d00::f1 2025-02-16T00:01:17.343437+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU dbus-daemon[1184]: [system] Activating via systemd: service name='org.freedesktop.nm_dispatcher' unit='dbus-org.freedesktop.nm-dispatcher.service' requested by ':1.14' (uid=0 pid=1299 comm="/usr/sbin/NetworkManager --no-daemon" label="unconfined") 2025-02-16T00:01:17.365889+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: Starting NetworkManager-dispatcher.service - Network Manager Script Dispatcher Service... 2025-02-16T00:01:17.371061+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU dbus-daemon[1184]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher' 2025-02-16T00:01:17.371210+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[1]: Started NetworkManager-dispatcher.service - Network Manager Script Dispatcher Service. 2025-02-16T00:01:27.179156+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: Unhandled exception: 2025-02-16T00:01:27.179283+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.freedesktop.fwupd': timed out (service_start_timeout=25000ms) 2025-02-16T00:01:27.179300+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: #0 DBusClient._callMethod (package:dbus/src/dbus_client.dart:1130) 2025-02-16T00:01:27.179315+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: <asynchronous suspension> 2025-02-16T00:01:27.179330+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: #1 DBusClient.callMethod (package:dbus/src/dbus_client.dart:621) 2025-02-16T00:01:27.179344+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: <asynchronous suspension> 2025-02-16T00:01:27.179355+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: #2 DBusRemoteObject.getAllProperties (package:dbus/src/dbus_remote_object.dart:142) 2025-02-16T00:01:27.179368+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: <asynchronous suspension> 2025-02-16T00:01:27.179379+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: #3 FwupdClient.connect (package:fwupd/src/fwupd_client.dart:133) 2025-02-16T00:01:27.179392+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: <asynchronous suspension> 2025-02-16T00:01:27.179403+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: #4 getUpdates (package:firmware_notifier/firmware_notifier.dart:10) 2025-02-16T00:01:27.179418+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: <asynchronous suspension> 2025-02-16T00:01:27.179430+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: #5 main (file:///build/firmware-updater/parts/firmware-notifier/build/apps/firmware_notifier/bin/firmware_notifier.dart:7) 2025-02-16T00:01:27.179442+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU firmware-updater.firmware-notifier[1191451]: <asynchronous suspension> 2025-02-16T00:01:27.180555+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: snap.firmware-updater.firmware-notifier.service: Main process exited, code=exited, status=255/EXCEPTION 2025-02-16T00:01:27.180667+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: snap.firmware-updater.firmware-notifier.service: Failed with result 'exit-code'. 2025-02-16T00:01:27.322698+01:00 user-ASUS-TUF-Gaming-A15-FA507NU-FA507NU systemd[2477]: snap.firmware-updater.firmware-notifier.service: Scheduled restart job, restart counter is at 14971. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: fwupd 1.9.27-0ubuntu1~24.04.1 ProcVersionSignature: Ubuntu 6.8.0-53.55-generic 6.8.12 Uname: Linux 6.8.0-53-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.3 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Feb 17 13:32:34 2025 InstallationDate: Installed on 2024-02-14 (369 days ago) InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2) ProcEnviron: PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> SourcePackage: fwupd UpgradeStatus: Upgraded to noble on 2025-01-30 (18 days ago) modified.conffile..etc.fwupd.daemon.conf: [deleted] modified.conffile..etc.fwupd.fwupd.conf: [inaccessible: [Errno 13] Permission denied: '/etc/fwupd/fwupd.conf'] modified.conffile..etc.fwupd.msr.conf: [deleted] modified.conffile..etc.fwupd.redfish.conf: [deleted] modified.conffile..etc.fwupd.thunderbolt.conf: [deleted] modified.conffile..etc.fwupd.uefi_capsule.conf: [deleted] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/2098668/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
