Having the same issue on a Lenovo X1 Carbon Gen 12. Sound works fine
until it boots from the FDE drive.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2092363

Title:
  No Audio Device Detected on HP EliteBook 840 G11 with pc-kernel Snap

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I am encountering an issue with the pc-kernel snap on my HP EliteBook
  840 G11 laptop running Ubuntu 24.04.1 LTS with the new TPM+FDE
  feature. Despite testing multiple kernel channels, the system fails to
  detect any audio devices. However, when booting into a live session of
  Ubuntu 24.04.1 LTS, audio functions as expected. This suggests the
  issue may be related to the pc-kernel snap.

  Right now I'm on channel 24/stable (version: 6.8.0-50.51), but I have
  tried 24-hwe/stable and 24.10/stable as well.

  For reference, I have first tried to seek help in the support section over at 
Ubuntu Discourse, and I was encouraged to file a bug report here against the 
linux package on Discourse:
  
https://discourse.ubuntu.com/t/no-audio-device-detected-on-hp-elitebook-840-14-g11-running-ubuntu-24-04/51498/7

  Details:

  OS: Ubuntu 24.04.1 LTS
  Setup: TPM-backed Full Disk Encryption (FDE) using pc-kernel snap
  Kernel Channels Tried: 24-hwe/stable, 24/stable, 24.10/stable
  Issue: aplay -l reports "no sound card found"; only "Dummy output" is listed 
in Audio settings.
  Observation: Audio works correctly in a live session of Ubuntu 24.04.1 LTS.

  Listing audio devices:

  $ aplay -l
  aplay: device_list:277: no soundcards found...

  Relevant lspci Output:

  00:1f.3 Multimedia audio controller [0401]: Intel Corporation Meteor Lake-P 
HD Audio Controller [8086:7e28] (rev 20)
  Subsystem: Hewlett-Packard Company Meteor Lake-P HD Audio Controller 
[103c:8c26]
  Kernel driver in use: sof-audio-pci-intel-mtl
  Kernel modules: snd_hda_intel, snd_sof_pci_intel_mtl

  Additional Notes:

  Could the issue be related to missing kernel drivers or modules, such as 
firmware-sof-signed?
  Reference: https://packages.ubuntu.com/noble/firmware-sof-signed

  Please let me know if additional details, logs, or steps are required.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: linux-image-6.8.0-50-generic (not installed)
  ProcVersionSignature: Ubuntu 6.8.0-50.51-generic 6.8.12
  Uname: Linux 6.8.0-50-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/seq:        kihen      3216 F.... pipewire
  CRDA: N/A
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec 22 20:09:17 2024
  MachineType: HP HP EliteBook 840 14 inch G11 Notebook PC
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcFB:
   0 simpledrmdrmfb
   1 i915drmfb
  ProcKernelCmdLine: snapd_recovery_mode=run console=ttyS0,115200n8 
console=tty1 panic=-1 quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-6.8.0-50-generic N/A
   linux-backports-modules-6.8.0-50-generic  N/A
   linux-firmware                            N/A
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 06/20/2024
  dmi.bios.release: 2.6
  dmi.bios.vendor: HP
  dmi.bios.version: W70 Ver. 01.02.06
  dmi.board.name: 8C26
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 02.43.50
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.ec.firmware.release: 2.67
  dmi.modalias: 
dmi:bvnHP:bvrW70Ver.01.02.06:bd06/20/2024:br2.6:efr2.67:svnHP:pnHPEliteBook84014inchG11NotebookPC:pvrSBKPF:rvnHP:rn8C26:rvrKBCVersion02.43.50:cvnHP:ct10:cvr:sku8M4W7AV:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 840 14 inch G11 Notebook PC
  dmi.product.sku: 8M4W7AV
  dmi.product.version: SBKPF
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2092363/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to