apport information

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/bugs/2093390/+attachment/5851575/+files/ProcInterrupts.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2093390

Title:
  ThinkBook 14+ GXTP5100 Touchpad Movement Not Working on Ubuntu 24.10

Status in linux package in Ubuntu:
  New

Bug description:
  Title: ThinkBook 14+ GXTP5100 Touchpad Movement Not Working on Ubuntu
  24.10

  Description:
  My ThinkBook 14+ laptop's touchpad (GXTP5100:00 27C6:01E9) is partially 
functional on Ubuntu 24.10. While clicking works, cursor movement does not work 
at all. The touchpad works perfectly in Windows, confirming this is not a 
hardware issue.

  System Information:
  - Device: ThinkBook 14+
  - Ubuntu Version: 24.10
  - Kernel Version: 6.11.0-13-generic
  - Display Server: Wayland
  - Touchpad: GXTP5100:00 27C6:01E9 (Goodix)

  Symptoms:
  - Touchpad clicks are detected and working
  - Cursor movement does not work at all
  - Two-finger scrolling does not work
  - The touchpad is detected by the system and shows up in device listings

  Relevant Technical Details:
  1. The touchpad is detected as both Mouse and Touchpad devices:
     GXTP5100:00 27C6:01E9 Mouse
     GXTP5100:00 27C6:01E9 Touchpad

  2. Kernel logs show a HID descriptor parsing error:
     "hid-generic 0018:27C6:01E9.0001: item 0 1 0 11 parsing failed"
     "hid-generic 0018:27C6:01E9.0001: probe with driver hid-generic failed 
with error -22"

  3. A GT7868Q descriptor fixup is being applied:
     "hid-multitouch 0018:27C6:01E9.0001: GT7868Q report descriptor fixup is 
applied."

  4. evtest shows pressure events but no X/Y position events are being
  reported.

  Steps to Reproduce:
  1. Fresh install of Ubuntu 24.10
  2. Boot into system
  3. Attempt to move cursor with touchpad

  Expected Result:
  Touchpad should allow cursor movement like it does in Windows.

  Actual Result:
  Cursor doesn't move at all, though clicking functions work.

  Additional Notes:
  - This appears to be a driver issue since the hardware works perfectly in 
Windows
  - The touchpad is reporting pressure events but no position/movement events
  --- 
  ProblemType: Bug
  ApportVersion: 2.30.0-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/seq:        ams        3943 F.... pipewire
   /dev/snd/controlC0:  ams        3943 F.... pipewire
                        ams        3949 F.... wireplumber
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 24.10
  InstallationDate: Installed on 2024-12-30 (15 days ago)
  InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240827.1)
  IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
  MachineType: LENOVO 21LD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcFB:
   0 simpledrmdrmfb
   1 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-13-generic 
root=UUID=5fde37f2-b8d4-4f42-a825-85edd8daeb32 ro quiet splash 
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M 
vt.handoff=7
  ProcVersionSignature: Ubuntu 6.11.0-13.14-generic 6.11.0
  RelatedPackageVersions:
   linux-restricted-modules-6.11.0-13-generic N/A
   linux-backports-modules-6.11.0-13-generic  N/A
   linux-firmware                             20240913.gita34e7a5f-0ubuntu2.2
  Tags: oracular wayland-session
  Uname: Linux 6.11.0-13-generic x86_64
  UpgradeStatus: Upgraded to oracular on 2024-12-30 (15 days ago)
  UserGroups: adm cdrom dip input lpadmin ollama plugdev sudo users
  _MarkForUpload: True
  dmi.bios.date: 09/09/2024
  dmi.bios.release: 2.53
  dmi.bios.vendor: LENOVO
  dmi.bios.version: NJCN53WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: LNVNB161216
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0T76479 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: ThinkBook 14 G6+ IMH
  dmi.ec.firmware.release: 2.53
  dmi.modalias: 
dmi:bvnLENOVO:bvrNJCN53WW:bd09/09/2024:br2.53:efr2.53:svnLENOVO:pn21LD:pvrThinkBook14G6+IMH:rvnLENOVO:rnLNVNB161216:rvrSDK0T76479WIN:cvnLENOVO:ct10:cvrThinkBook14G6+IMH:skuLENOVO_MT_21LD_BU_idea_FM_ThinkBook14G6+IMH:
  dmi.product.family: ThinkBook 14 G6+ IMH
  dmi.product.name: 21LD
  dmi.product.sku: LENOVO_MT_21LD_BU_idea_FM_ThinkBook 14 G6+ IMH
  dmi.product.version: ThinkBook 14 G6+ IMH
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2093390/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to